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Foodpanda is an international food and grocery delivery platform that connects users with local restaurants, cafes, and grocery stores. Founded in 2012 and headquartered in Berlin, Foodpanda operates across various countries in Asia, Europe, and the Middle East. The platform allows customers to browse menus, place orders, and track deliveries in real time through its app or website, providing a convenient solution for those who prefer to dine at home or need essentials quickly.
Foodpanda partners with a wide range of eateries, from fast-food chains to fine-dining restaurants, as well as grocery stores for on-demand delivery. Known for its user-friendly interface and efficient service, Foodpanda often features discounts, promo codes, and exclusive deals, making it popular among budget-conscious users. With a focus on timely delivery, customer service, and a broad selection of options, Foodpanda has become a trusted choice for convenient food and grocery deliveries in several regions.
Fast Food
Burgers, pizzas, fries, and fried chicken are some of the most ordered items. Popular chains like McDonald's, KFC, and Domino’s are frequently featured on Foodpanda for quick and satisfying meals.
Local Cuisine
Foodpanda offers a variety of local dishes, whether it’s Indian curries, Thai stir-fries, Middle Eastern kebabs, or other regional specialties. These are particularly popular for users seeking authentic, traditional flavors.
Grocery Essentials
Foodpanda’s grocery delivery service allows customers to order essentials like fruits, vegetables, dairy, and pantry staples directly to their homes. This category is popular for users who want same-day delivery on everyday items.
Healthy and Organic Meals
For health-conscious users, Foodpanda features salads, smoothie bowls, wraps, and organic meals. Options are often available from specialty health food stores and vegan eateries.
Desserts and Beverages
Desserts like cakes, ice cream, and pastries are some of the top-sellers, along with beverages like coffee, bubble tea, and fresh juices. These are frequently ordered for post-meal treats or as standalone cravings.
International Cuisine
With a wide variety of global cuisines, including Italian pasta, Japanese sushi, Mexican tacos, and more, Foodpanda caters to customers looking to explore international flavors from the comfort of home.
Wide Range of Restaurant Options
Foodpanda partners with local favorites, international chains, and specialty restaurants, giving you access to a diverse selection of cuisines to suit any craving or dietary preference.
Convenient Grocery Delivery
Foodpanda’s grocery service delivers essentials like fresh produce, snacks, and household items, saving time on shopping trips with the convenience of same-day delivery.
Exclusive Deals and Discounts
Frequent promotions, discount codes, and special deals on Foodpanda make ordering affordable, especially for budget-conscious users.
Real-Time Tracking and Updates
Foodpanda’s live tracking feature lets you monitor your order’s progress from preparation to delivery, so you always know when your food or groceries will arrive.
User-Friendly Platform
With a simple and intuitive app and website, ordering on Foodpanda is quick and hassle-free. Personalized recommendations and easy payment options further enhance the experience.
Percentage Discounts
These codes provide a percentage discount on the total order amount, such as 10% or 20% off. These are often applicable sitewide or on specific restaurant orders.
Flat Amount Discounts
Flat discounts provide a fixed rupee or dollar amount off, such as ₹100 or $5 off on orders above a minimum value. These are ideal for larger orders, giving straightforward savings.
First-Time User Discounts
New customers can often benefit from a special discount on their first order, encouraging them to try the platform with an extra incentive.
Free Delivery Codes
Foodpanda occasionally offers free delivery codes, allowing customers to save on delivery fees, often applicable above a certain order amount or at specific times.
Partnered Credit Card or Wallet Discounts
Foodpanda sometimes collaborates with banks, e-wallets, or payment providers to offer exclusive discounts for payments made using their cards or platforms.
Seasonal and Festival Coupons
During holidays, festivals, or special events, Foodpanda offers limited-time promo codes with higher discounts, making it a great time to order more affordably.
Open the Foodpanda App or Website
Visit the Foodpanda app or website and enter your location to see available restaurants and stores in your area.
Browse and Select Items
Browse through the categories for food or groceries, then choose your desired items. Add them to your cart by selecting quantity and any customization options (like toppings or side dishes).
Review Your Cart
Once you’ve added all your items, go to your cart to review the order. Make sure the items, quantities, and details are correct.
Apply a Coupon Code
If you have a promo code, enter it in the “Coupon Code” or “Promo Code” box on the checkout page to apply the discount.
Proceed to Checkout
Click “Checkout” and fill in your delivery address if it’s not saved already. You may also choose the “pickup” option if you prefer to collect your order directly from the restaurant.
Select a Payment Method
Choose your payment method, such as credit/debit card, e-wallet, or cash on delivery (if available), and complete the payment process.
Place Your Order
Confirm your order by clicking “Place Order.” You’ll receive an order confirmation along with an estimated delivery time and tracking details.
Open the Foodpanda App or Website
Go to the Foodpanda app or website and log in to your account if needed.
Navigate to ‘My Orders’
In your account, locate the “My Orders” section where you’ll see a list of your recent orders.
Select the Order to Cancel
Choose the order you want to cancel. If the order is still eligible for cancellation, you’ll see a “Cancel Order” option.
Request Cancellation
Click “Cancel Order” and follow any additional prompts to confirm your cancellation request.
Check for Confirmation
Once the cancellation is processed, you should receive a confirmation via email or app notification. If you paid in advance, Foodpanda will initiate a refund, which may take a few business days to reflect in your account.
Use First-Time User Discounts
If you’re new to Foodpanda, take advantage of exclusive first-time user promo codes, which typically offer significant discounts on your initial order.
Order During Special Sales or Festivals
Foodpanda often offers seasonal discounts during festivals, holidays, or weekends, with limited-time promo codes that provide higher savings on food and grocery orders.
Apply Promo Codes at Checkout
Always check for available promo codes before placing an order. These codes can provide percentage discounts, flat savings, or free delivery, depending on the offer.
Look for Free Delivery Options
Free delivery codes or deals can help you save on delivery charges. You can also filter restaurants offering free delivery to save further.
Use Partner Discounts
Foodpanda sometimes partners with banks, credit card companies, and e-wallets to offer special discounts. Check if paying with a specific card or wallet provides additional savings.
Opt for Combo or Value Meals
Combo meals or value deals often offer more food at a lower price, providing better value than ordering individual items.
Subscribe to the Newsletter
By subscribing to Foodpanda’s newsletter, you can receive updates on exclusive deals, new promo codes, and flash sales directly in your inbox.
Order Cancellation and Refunds
Orders canceled within an eligible time frame, typically before the restaurant begins preparation, may be eligible for a full refund. Cancellations after this point may not be refunded.
Refund Eligibility for Incorrect or Missing Items
If your order has missing or incorrect items, you can contact Foodpanda’s customer service to report the issue. In such cases, Foodpanda may offer a refund or redelivery, depending on the situation.
Refund Process
Approved refunds are typically processed back to the original payment method, which may take 5–10 business days to reflect, depending on your bank or payment provider.
Grocery Return Policy
Perishable items (like fresh produce) may not be eligible for return. For non-perishable grocery items, contact customer support if you receive a damaged or incorrect item to discuss potential refunds.
Promotional and Voucher Refunds
Refunds on orders paid with promo codes or vouchers may vary. In most cases, the discount code will not be reissued, and only the actual amount paid will be refunded.
Contacting Customer Support
For any issues with orders, including refunds and returns, you can reach Foodpanda’s customer support through the app or website to resolve the issue.