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Faasos is a popular food delivery service in India, known for its diverse menu and quick service. Founded in 2011, Faasos offers a variety of cuisines, including Indian, Chinese, Italian, and healthy meal options, making it a go-to choice for food lovers who crave convenience without sacrificing taste. What sets Faasos apart is its unique "cloud kitchen" model, which allows it to operate multiple brands and menus under one roof, ensuring fresh, high-quality meals with minimal wait times.
Available through its app and website, Faasos is especially popular for its wraps, rice bowls, and all-day meals, catering to a wide range of dietary preferences and lifestyles. With affordable prices and regular promotions, Faasos has made it easy for customers across India to enjoy restaurant-quality meals from the comfort of home.
Faasos offers a variety of popular meal categories that cater to different tastes and preferences. Here are some of the top-selling categories:
Wraps
Known for their flavorful fillings and soft flatbreads, Faasos wraps are a fan favorite. Options include classic chicken, spicy paneer, and egg wraps, each prepared with fresh ingredients and bold spices.
Rice Bowls
Faasos rice bowls offer a complete meal, featuring biryani, pulao, or flavored rice paired with flavorful curries, veggies, or proteins like chicken tikka and paneer makhani. These are popular for their filling portions and variety.
All-Day Breakfast
The all-day breakfast menu includes hearty options like stuffed parathas, omelets, and upma, making it convenient to enjoy breakfast anytime, whether for a quick bite or a leisurely meal.
Healthy Bowls
For health-conscious customers, Faasos offers protein-packed salads and grain bowls with fresh vegetables, lean proteins, and nutritious grains, providing balanced and tasty meal choices.
Combos and Value Meals
Combo meals, which often pair wraps or rice bowls with sides like gulab jamun or a drink, are a top choice for their affordability and convenience, giving customers a complete meal in one package.
Desserts
Faasos also offers a selection of desserts like gulab jamun, chocolate lava cake, and brownies, providing a sweet end to any meal.
Choosing Faasos offers several benefits that make it a popular choice for convenient, tasty meals. Here’s why so many customers opt for Faasos:
Diverse Menu Options
Faasos serves a wide range of cuisines, from Indian classics to international flavors, offering something for every craving. From wraps and rice bowls to healthy salads and indulgent desserts, you’ll find a meal for any mood.
Convenience and Speed
Faasos is known for its fast service and delivery, allowing you to enjoy restaurant-quality food without stepping out. The app makes ordering easy, and with real-time tracking, you can stay updated on your meal's progress.
High-Quality Ingredients
Faasos emphasizes freshness and quality, using high-grade ingredients to ensure each meal is flavorful and satisfying. This commitment to quality makes every meal consistent and enjoyable.
Affordable Pricing with Regular Discounts
With reasonably priced items and frequent discounts, Faasos is budget-friendly. Promo codes and value combos let you enjoy substantial savings on your orders.
Dietary Variety
Whether you’re vegetarian, health-focused, or craving something indulgent, Faasos offers meals to suit different dietary preferences. The Healthy Bowls and All-Day Breakfast categories are especially popular for balanced, nutritious options.
Reliable Customer Service
Faasos has built a reputation for good customer support, ensuring any issues with your order are promptly addressed.
Faasos offers a variety of coupons and promo codes, making it easy to save on tasty meals. Here’s a guide to finding and using these discounts:
Flat Discounts: These promo codes provide a flat discount, such as ₹100 off on orders above ₹300, making it ideal for regular orders.
Percentage Off: Often offering 20–30% off on your total bill, these codes help you save more as your order amount increases.
Combo Deals: Faasos offers promo codes for meal combos, such as discounts on wraps or rice bowls with sides, perfect for a complete meal at a lower price.
Cashback Offers: Some codes provide cashback, which is credited to your Faasos wallet for use on future orders.
Ordering from Faasos is easy and convenient. Here’s a step-by-step guide:
Start by downloading the Faasos app from your device’s app store, or visit the official Faasos website.
Log in if you already have an account. New users can quickly create an account using an email or phone number.
Explore the Faasos menu to find options across categories like wraps, rice bowls, healthy bowls, and combos. Select items by tapping on the product image to view details and customize if needed.
Choose your preferred items, adjust quantities, and tap “Add to Cart” to include them in your order.
Open your cart to review your selections, verify quantities, and check the order total.
If you have a promo code, enter it in the “Apply Coupon” box to activate discounts. Ensure the code is valid and click “Apply” to see the updated total.
Enter your delivery address and select a convenient delivery time if the option is available.
Faasos accepts various payment options like credit/debit cards, UPI, digital wallets, or cash on delivery. Choose your preferred payment method and confirm.
After confirming your order details, click “Place Order.” You’ll receive confirmation and tracking details via email or SMS.
If you need to cancel an order on Faasos, here’s what you should do:
Orders on Faasos are processed soon after they’re placed, so it’s important to cancel as soon as possible to improve your chances.
Open the Faasos app or website and log into your account. Navigate to the “My Orders” section to find the order you want to cancel.
Locate the specific order in your order history. If the order is still marked as “Processing” or “Preparing,” it may still be eligible for cancellation. If it’s marked “Out for Delivery,” cancellation may not be possible.
Tap on the order and look for a “Cancel Order” option. Confirm the cancellation when prompted.
If you don’t see a cancel option, or if you’re unsure of the status, contact Faasos customer support through the app or website’s “Help” section. Explain your situation and provide the order number for assistance.
If your payment was already processed, Faasos will typically initiate a refund once the cancellation is confirmed. Refunds may take several days to process, depending on your payment method.
Here are some tips to help you maximize savings when ordering from Faasos:
Sign Up for Email & App Notifications
Subscribe to Faasos email and app notifications to receive exclusive promo codes, discounts, and updates on special deals.
Use Promo Codes at Checkout
Look for promo codes from Faasos’s app, website, or trusted coupon sites. These often provide discounts, cashback, or flat amounts off on orders, helping you save more.
Take Advantage of Combo Deals
Faasos frequently offers value combos, like wrap or rice bowl combos, where you get a meal with sides or a drink at a reduced price.
Check Out Subscription Plans
Some Faasos locations offer subscription plans, giving you daily or weekly meals at a discounted rate. This is perfect for regular users who want consistent savings.
Order During Sale Events
During major sale events like Diwali, New Year, or app-exclusive sales, Faasos often offers significant discounts. Plan your orders around these for the best prices.
Earn Cashback with Digital Wallets
Check if Faasos is running any offers with digital wallets like Paytm or Amazon Pay, which sometimes offer additional cashback or rewards.
Join Loyalty or Rewards Programs
Joining Faasos's rewards program (if available) lets you earn points on each purchase, which can be redeemed for discounts or free items on future orders.
Here are key points to keep in mind about Faasos's return and refund policies:
No Returns for Delivered Orders
Due to the perishable nature of food, Faasos typically does not accept returns once an order is delivered. However, they may offer solutions if there are specific issues with the order.
Refunds for Canceled Orders
If you successfully cancel an order before it has been prepared or dispatched, Faasos usually processes a refund. The refund may take a few business days, depending on your payment method.
Incorrect or Incomplete Orders
If you receive an incorrect or incomplete order, contact Faasos customer support immediately through the app or website. They may offer a replacement or a refund based on the situation.
Quality Issues
For any quality-related issues, such as stale or improperly prepared food, you can reach out to customer support with details and, if possible, a photo. Faasos may issue a partial or full refund depending on the nature of the complaint.
Payment Method for Refunds
Refunds are generally processed back to the original payment method. For cash-on-delivery orders, Faasos may offer a credit to your Faasos wallet or account.
Response Time for Refund Requests
It’s best to raise any issues within 24 hours of receiving the order. Faasos customer support will typically review the request and respond within 1–2 business days.