Based on 12 reviews
TrustedHousesitters is a global platform that connects pet owners with trustworthy sitters, providing an exchange where sitters care for pets and homes in return for free accommodation. Founded in 2010, it operates in over 130 countries, catering to a community of animal lovers and travel enthusiasts.
Key highlights of TrustedHousesitters:
Pet-Centric Care
Owners can travel worry-free, knowing their pets are in the comfort of their own home with a dedicated caregiver.
Affordable Travel
Sitters get free accommodation worldwide while looking after pets, making travel more accessible.
Thorough Vetting
Both sitters and homeowners undergo identity checks and can build trust through reviews and references.
Community Focus
The platform fosters a sense of trust and shared love for animals, creating meaningful connections.
Pet Sitting
Sitters care for pets like dogs, cats, birds, and even exotic animals while owners are away.
House Sitting
Homeowners gain peace of mind with sitters who maintain their property during their absence.
Travel Accommodation
Sitters enjoy free stays in unique locations worldwide in exchange for their services.
Pet-Specific Needs
Tailored care for special requirements, such as senior pets or those needing medication.
International Opportunities
Listings in countries around the globe, offering travel and cultural experiences for sitters.
Pet Comfort and Care
Pets stay in their familiar environment, reducing stress compared to boarding facilities, with personalized attention from sitters.
Affordable Solution
Pet owners save on costly boarding fees, while sitters enjoy free accommodation, making it a cost-effective arrangement for both.
Global Opportunities
Whether you’re traveling or looking for sitters, TrustedHousesitters connects people in over 130 countries, offering endless possibilities.
Trust and Security
The platform’s ID verification, reviews, and secure communication tools ensure a safe and reliable experience.
Community of Animal Lovers
The shared love for pets fosters meaningful connections between sitters and homeowners, creating more than just a transactional experience.
25% Off Year-Long Membership: Use code BLACKFRIDAY25 to receive a 25% discount on an annual membership.
25% Off Pet Care: Apply code BEPARTOFIT at checkout to get 25% off pet care services.
25% Off Sitewide Memberships: Enter code FRENCH25 to enjoy a 25% discount on any membership plan.
Visit the Website or App
Go to TrustedHousesitters or download their app.
Sign Up
Create an account by choosing whether you’re a Pet Owner or a Sitter, then enter your details.
Choose a Membership Plan
Select a plan that fits your needs (Basic, Standard, or Premium) and make payment. You can use promo codes for discounts during checkout.
Create a Profile
For Pet Owners: Add details about your pets, home, and care requirements.
For Sitters: Build your profile with your experience, preferences, and references.
Browse or Post Listings
Pet Owners: Post your listing, including travel dates and care instructions.
Sitters: Search for house-sitting opportunities based on location and availability.
Connect
Use the platform to communicate securely, review profiles, and finalize arrangements with sitters or homeowners.
Confirm the Arrangement
Once both parties agree, confirm the booking and exchange any additional details.
Log Into Your Account
Visit the TrustedHousesitters website or app and sign in.
Go to Your Membership Settings
Navigate to the "Account" or "Membership" section in your profile dashboard.
Find the Cancel Option
For Membership: Select "Cancel Membership" or "Manage Subscription" to initiate the cancellation process.
For Listings: Go to your active listing and click "Edit" or "Remove" to cancel it.
Follow Cancellation Instructions
Confirm your cancellation by following the prompts. For memberships, ensure you check the terms, as refunds may not be available after a certain period.
Contact Customer Support (if needed)
If you encounter issues or need further assistance, reach out to TrustedHousesitters’ customer service team via email or live chat.
Receive Confirmation
Look for an email confirming your cancellation. For memberships, make note of any remaining access time before the subscription fully ends.
Use Promo Codes: Look out for seasonal discounts and promo codes like BLACKFRIDAY25 to save on membership plans.
Choose the Right Membership: Evaluate the Basic, Standard, and Premium plans to select the one that matches your needs without overpaying.
Take Advantage of Free Trials: Occasionally, TrustedHousesitters offers trial periods or discounted first-time memberships.
Refer Friends: Earn discounts or credits by inviting friends to join through their referral program.
Monitor Special Offers: Keep an eye on holiday promotions, newsletters, or their social media pages for exclusive deals.
Maximize Membership Benefits: Use the sitter or pet care services frequently to get the most value out of your plan.
Renew During Sales: If your membership is due for renewal, time it with promotional events for potential savings.
Membership Refunds
TrustedHousesitters generally does not offer refunds once a membership is active. Exceptions may apply for specific cases if you contact customer support.
Sitter Guarantee
If you don’t secure a sitter within the first year of your membership, some plans may offer an additional year at no extra cost.
Cancellation Window
Cancel your membership renewal at least 24 hours before the next billing cycle to avoid being charged.
Service Disputes
Issues with sitters or homeowners are handled through the platform’s resolution process, but refunds related to such disputes are rare.
Contact Support
Always reach out to customer support for personalized assistance or to understand your refund eligibility.
Membership Adjustments
Upgrading or downgrading your plan mid-cycle may not result in partial refunds but could alter your billing going forward.