About Truemeds
Truemeds is a healthcare platform dedicated to providing high-quality medicines at affordable prices. Established with a mission to make healthcare accessible to all, Truemeds offers up to 72% savings on prescriptions by recommending cost-effective alternatives.
The platform ensures that every medicine is sourced directly from trusted manufacturers, guaranteeing authenticity and quality. Truemeds also simplifies the process of buying medicines with features like free doctor consultations, home delivery, and easy refill options.
With a focus on improving healthcare affordability, Truemeds is a go-to solution for those looking to manage their health without overspending.
Top Selling Categories on Truemeds
Here are the popular categories customers frequently shop for on Truemeds:
Chronic Condition Medicines
Medications for conditions like diabetes, hypertension, asthma, and thyroid management.General Health Supplements
Multivitamins, immunity boosters, and calcium tablets to support overall well-being.Pain Relief and Anti-Inflammatory Drugs
Products for joint pain, headaches, muscle soreness, and related conditions.Cardiac Care Medicines
Medicines for heart health, including cholesterol and blood pressure management.Antibiotics and Antivirals
Trusted solutions for infections and viral illnesses.Digestive Health
Products for acidity, indigestion, constipation, and gut health.Allergy and Cold Medicines
Antihistamines, decongestants, and other remedies for seasonal and chronic allergies.Skin and Hair Care Products
Medicated creams, lotions, shampoos, and hair regrowth solutions.Women's Health
Hormonal therapies, prenatal supplements, and products for menstrual health.Elderly Care Essentials
Specialized medicines and supplements tailored for senior health needs.
Truemeds Coupons and Promo Codes
Truemeds offers fantastic savings on medicines and healthcare products through its coupons and promo codes. Here’s how you can make the most of them:
Popular Truemeds Coupon Offers:
Flat Discounts
Get up to 30% off on your first order with select promo codes.Free Delivery Offers
Enjoy free shipping on orders above a minimum amount.Referral Rewards
Earn credits by referring friends and use them for discounts on future purchases.Wallet Cashback
Get additional cashback when you pay via digital wallets like Paytm or PhonePe.Seasonal Promotions
Look out for special discounts during health awareness months or festive seasons.
How to Order on Truemeds
Ordering on Truemeds is a simple process. Here’s a step-by-step guide:
Download the Truemeds App or Visit the Website
Start by downloading the Truemeds app from the Play Store or App Store, or visit their website.Upload Your Prescription
If you have a prescription, upload a clear photo of it on the app or website.
Truemeds' team will review and verify it.
Browse Medicines
Search for the medicines you need or explore suggested cost-effective alternatives.Add Items to Cart
Once you find the required products, click on “Add to Cart.”Proceed to Checkout
Review your cart, confirm the quantities, and click “Checkout.”Enter Delivery Details
Provide the recipient's name, address, and contact information for delivery.Apply Coupon Code (Optional)
Enter any valid coupon code in the “Apply Coupon” section for discounts.Select Payment Method
Choose from options like UPI, wallets, credit/debit cards, or cash on delivery.Confirm Your Order
Place the order, and you’ll receive an order confirmation via email or SMS.
How to Cancel an Order on Truemeds
Canceling an order on Truemeds is straightforward. Follow these steps:
Log In to Your Account
Open the Truemeds app or website and log in using your credentials.Go to "My Orders"
Navigate to the "My Orders" section to view your recent purchases.Select the Order to Cancel
Click on the order you wish to cancel to see the details.Click on "Cancel Order"
If the cancellation option is available, select "Cancel Order" and confirm the cancellation.Check Refund Details
For prepaid orders, the refund will be initiated and credited to your original payment method within 5-7 working days.
Important Notes:
Cancellation is only possible before the order is dispatched.
If the order has already shipped, cancellation may not be allowed. Contact customer support for assistance.
Things to Know About Truemeds Return and Refund Policies
Here are the key details about Truemeds' return and refund policies:
1. Return Eligibility
Returns are accepted only for damaged, defective, or incorrect products delivered.
Perishable items like temperature-sensitive medicines are non-returnable.
2. Return Process
Contact Truemeds customer support through the app, website, or helpline within 24-48 hours of delivery.
Provide clear photos of the product, invoice, and packaging as proof of issue.
3. Refund Policy
Refunds for eligible returns are initiated after verification.
The amount is credited to the original payment method within 5-7 working days.
4. Non-Returnable Items
Opened or used medicines.
Products without original packaging or tampered seals.
5. Exchange Policy
Exchanges are not typically offered, but Truemeds may provide replacements for damaged or incorrect orders.
6. Delivery Issues
If the order is not delivered, contact customer support to claim a refund or re-shipment.