Toluna is a global market research company that connects businesses with consumers to gather real-time insights. Through its online community, Toluna Influencers, individuals can participate in surveys, polls, and discussions, sharing their opinions on various products and services. In return, members earn points redeemable for rewards such as gift cards and cash.
Established in 2000, Toluna has grown to serve clients worldwide, offering a platform that combines advanced technology with a vast global panel. This integration enables companies to conduct research efficiently, gaining valuable consumer feedback to inform their business decisions.
For participants, Toluna provides an opportunity to influence the development of products and services they use daily. By engaging in surveys and other activities, members contribute to shaping future offerings while earning rewards for their time and input.
Surveys: Detailed questionnaires about products, services, or societal trends that allow users to share their opinions and earn points.
Quick Polls: Short and engaging polls on trending topics, offering quick participation and easy rewards.
Product Testing: Opportunities to test new products and provide feedback directly to companies.
Community Discussions: Interactive forums where users can share ideas, participate in debates, and earn points for active engagement.
Rewards: Redeemable categories like gift cards (Amazon, Starbucks, etc.), PayPal cash, mobile recharges, and other vouchers.
Games and Contests: Fun activities, including lotteries and challenges, that provide additional chances to win points or prizes.
Earn Rewards for Opinions: Toluna allows you to share your thoughts on products, services, and trends while earning points redeemable for gift cards, cash, and other perks.
Flexibility: Participate in surveys, polls, and product testing at your convenience, making it ideal for busy schedules.
Diverse Activities: Beyond surveys, Toluna offers engaging options like quick polls, community discussions, and product testing opportunities.
Global Influence: Your feedback helps shape future products and services, giving you a direct role in influencing major brands.
Trusted Platform: With over two decades in the market research industry, Toluna is a reputable platform used by global companies for consumer insights.
Free to Join: Toluna is entirely free, making it accessible for anyone interested in earning rewards through simple activities.
Referral Program: Invite friends to join Toluna using your unique referral link. For each friend who registers and completes their profile, you earn bonus points.
Profile Surveys: Complete profile surveys to help Toluna match you with relevant surveys, increasing your chances of earning more points.
Monthly Contests: Participate in Toluna's monthly contests and community activities to earn additional points and enter prize draws.
Regular Participation: Stay active by regularly participating in surveys, polls, and discussions to accumulate points steadily.
Log In to Your Account: Visit the Toluna website or app and log in with your registered credentials.
Check Your Points Balance: Go to the dashboard to see how many points you’ve accumulated.
Visit the Rewards Center: Navigate to the “Rewards” or “Redeem” section, where all available rewards are listed.
Browse Reward Options: Explore gift cards, PayPal cash, vouchers, or other items available for redemption.
Select a Reward: Click on the desired reward and check the points required.
Redeem Points: If you have enough points, click on “Redeem” or “Order.”
Provide Necessary Details: Fill in any required details, such as an email address for digital gift cards or a mailing address for physical rewards.
Confirm Redemption: Review your selection and confirm your redemption.
Receive Confirmation: You’ll receive an email or notification confirming your reward request, along with delivery or processing details.
Log In to Your Account: Go to the Toluna website or app and log in with your registered credentials.
Check Reward Status: Navigate to the “Rewards” or “Order History” section to check the status of your redemption.
Contact Support Quickly: If the order has not been processed or delivered, contact Toluna’s customer support immediately. Provide details of the reward order, including the date and item redeemed.
Explain the Situation: Inform the support team of the reason for cancellation. While cancellations aren’t guaranteed, they may assist if the order is still in processing.
Await Response: Toluna’s team will review your request and confirm whether the order can be canceled or adjusted.
Complete Your Profile: Fill out your profile surveys completely and accurately to receive more relevant survey invitations, increasing your earning potential.
Stay Active: Regular participation in surveys, polls, and community activities ensures a steady accumulation of points.
Take High-Point Surveys: Prioritize surveys with higher point values to maximize your time and effort.
Refer Friends: Use Toluna’s referral program to invite friends and earn bonus points when they join and participate.
Participate in Contests: Join monthly contests, games, and sponsored polls for additional opportunities to earn points or win prizes.
Engage in Quick Polls: Participate in shorter polls for easy and fast point earnings to supplement your balance.
Check for Promotions: Keep an eye out for special promotions or double-point events to boost your rewards.
Redeem Wisely: Choose rewards that offer the best value for your points, such as gift cards or PayPal cash.
Non-Returnable Rewards: Once you redeem your points for a reward, the order is usually final and cannot be returned or exchanged.
Digital Rewards: Items like e-gift cards or PayPal cash are processed quickly and cannot be canceled or refunded after redemption.
Incorrect Redemptions: If you believe there was an error in your reward redemption (e.g., wrong item or points deducted incorrectly), contact Toluna’s customer support immediately.
Damaged or Missing Physical Rewards: For tangible rewards that arrive damaged or do not arrive at all, reach out to customer support with details of the issue. Include your order ID and any relevant proof.
Timeframe for Resolution: Support inquiries regarding rewards typically take a few days to process. Be patient and provide all necessary information to expedite the process.
Double-Check Before Redeeming: Ensure you’ve selected the correct reward and provided accurate delivery details to avoid issues.