About Smart bazaar
Smart Bazaar, now known as Reliance SMART Bazaar, is a prominent retail chain in India offering a wide range of products, including groceries, homeware, and fashion. It was formerly known as Big Bazaar, founded in 2001 by Kishore Biyani under the Future Group. In February 2022, Reliance Industries took control of over 200 Future Group stores and rebranded Big Bazaar as Reliance's Smart Bazaar stores.
Reliance SMART Bazaar operates numerous stores across India, providing customers with a convenient shopping experience. In Kolkata, West Bengal, there are several locations, including:
Top selling categories
Groceries
Staples, packaged food, snacks, beverages, and fresh fruits and vegetables.Dairy and Frozen
Milk, cheese, yogurt, ice cream, and frozen ready-to-eat items.Home and Personal Care
Cleaning supplies, laundry detergents, shampoos, soaps, and skincare products.Fashion and Apparel
Trendy clothing for men, women, and kids, including casual wear, ethnic wear, and accessories.Homeware and Kitchenware
Cookware, storage solutions, and home essentials like bed linens, towels, and decor.Electronics and Appliances
Small kitchen appliances, personal grooming tools, and electronic gadgets.Stationery and School Supplies
Notebooks, pens, and craft materials for students and professionals.Health and Wellness
Vitamins, supplements, hygiene products, and fitness-related items.Festive and Seasonal Items
Decorations, sweets, and gifting options tailored to specific festivals and occasions.Exclusive Reliance Brands
Affordable, high-quality products under Reliance’s in-house labels across categories.
Why we choose smart bazaar
Wide Range of Products
SMART Bazaar offers everything from groceries and fresh produce to fashion, homeware, and electronics, all under one roof.Affordable Prices
Competitive pricing, frequent discounts, and attractive offers make shopping budget-friendly.Quality Assurance
Products, especially in fresh produce and staples, meet strict quality standards to ensure customer satisfaction.Exclusive Reliance Brands
Access to in-house brands that deliver quality and value across groceries, homeware, and fashion.Convenience
With numerous stores across India and online shopping options, SMART Bazaar makes shopping accessible and hassle-free.Seasonal Sales and Promotions
Regular festive sales and special discounts on essentials and lifestyle products help you save more.Loyalty Rewards
Participation in Reliance’s loyalty programs offers cashback, points, and additional benefits for frequent shoppers.One-Stop Solution
From daily essentials to trendy apparel, SMART Bazaar simplifies shopping by catering to diverse needs in a single trip.Customer-Centric Approach
Friendly staff, organized stores, and a commitment to customer satisfaction enhance the overall experience.Integration with Reliance Ecosystem
Access to Reliance’s extensive network and services, including JioMart, for added convenience and value.
Smart bazaar promo and coupon code
AU Bank Debit Card Offer: Get a flat ₹150 off on a minimum purchase of ₹1,500 when you use your AU Bank Debit Card at Reliance SMART Bazaar stores. This offer is valid once per card during the offer period from August 15 to 31, 2024.
Magicpin Vouchers: Purchase vouchers for SMART Bazaar through Magicpin to avail discounts on your in-store purchases. These vouchers can be selected and applied during checkout, with discounts visible on your order.
Full Paisa Vasool Sale: SMART Bazaar periodically hosts the "Full Paisa Vasool" sale, offering significant savings across various categories, including staples, packaged food, home and personal care, dairy, apparel, homeware, and small appliances. Keep an eye on their official announcements for upcoming sale dates.
How to order on smart bazaar
Visit the nearest SMART Bazaar store.
Browse the aisles for your desired items across groceries, apparel, electronics, or homeware.
Place items in your shopping cart or basket.
Head to the billing counter and present any applicable promo codes, offers, or vouchers.
Pay using your preferred payment method (cash, card, UPI, etc.).
Collect your purchase and receipt before leaving the store.
How to cancel order on Smart bazaar
Review the Cancellation Policy: Before proceeding, familiarize yourself with SMART Bazaar's cancellation policy. Typically, orders can be canceled before they are processed for dispatch. Once an order is out for delivery, cancellation may not be possible.
Access Your Account: Log in to your account on the Reliance SMART Bazaar website or mobile app.
Navigate to 'My Orders': Go to the 'My Orders' section to view your recent purchases.
Select the Order to Cancel: Identify the order you wish to cancel and click on it to view details.
Initiate Cancellation: If the option is available, click on 'Cancel Order' and follow the prompts to confirm the cancellation.
Contact Customer Support: If online cancellation isn't available or if you encounter issues, reach out to SMART Bazaar's customer service for assistance.
Remember These Points To Increase Your Savings On Smart bazaar
Shop During Sales
Look out for seasonal sales, festive discounts, and promotions like the "Full Paisa Vasool" sale for significant savings.Use Membership Benefits
Enroll in Reliance’s loyalty programs or membership cards to earn points and access exclusive discounts.Apply Promo Codes
Check for active promo codes or vouchers online and use them during checkout for additional savings.Buy in Bulk
Purchase groceries and household essentials in larger quantities to take advantage of bulk discounts.Leverage Bank Offers
Use debit or credit cards that offer cashback or discounts when shopping at SMART Bazaar.Subscribe for Alerts
Sign up for newsletters or follow SMART Bazaar on social media to stay updated on upcoming deals and offers.Look for Combo Deals
Opt for combo packs or bundled offers across groceries, personal care, and homeware to save more.Check Clearance Sales
Explore clearance sections for discounts on fashion, electronics, and seasonal items.Smart Bazaar Vouchers
Use vouchers from platforms like Magicpin to save on your total bill.Plan Shopping Trips
Visit the store during discount days or end-of-season sales to maximize savings on high-demand products.
Things To Remember About Smart bazaar Return and Refund Policies
Return Eligibility
Returns are accepted for damaged, defective, or incorrect items. Perishable goods and personal care products are typically non-returnable unless faulty.Return Window
Returns must be initiated within 7–15 days of purchase, depending on the product category.Original Condition
Items must be returned in their original packaging with tags and receipts intact. Used or tampered items are not eligible for return.Refund Process
Refunds are processed after the returned item is inspected and approved. The amount is credited to the original payment method or as store credit within 7–14 business days.Exchange Option
For eligible items, you may opt for an exchange instead of a refund, subject to stock availability.Non-Returnable Items
Certain categories like perishable food items, innerwear, and customized goods are not eligible for returns or refunds.Proof of Purchase
A valid receipt or invoice is required to process any return or refund request.Contact Customer Support
For assistance, contact SMART Bazaar’s customer service via phone at 1800 891 0001 or email [email protected].Online vs. In-Store Purchases
Returns for online orders may require shipping the item back, while in-store purchases must be returned to the same store.Review Specific Terms
Always check the specific return and refund policy for the product at the time of purchase, as terms may vary.