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About OYO Rooms

OYO Rooms, often known simply as OYO, is an Indian hospitality company that offers budget-friendly accommodations worldwide. Founded in 2013, OYO began as a budget hotel aggregator and has since grown into one of the largest hospitality chains, providing a wide range of accommodation options, from budget hotels and homestays to premium hotels and serviced apartments.

Key Features of OYO Rooms:

  • Affordable and Standardized Accommodation: OYO Rooms provides budget-friendly lodging options with standardized amenities, ensuring a consistent experience for travelers.

  • Wide Reach: With properties across India and numerous other countries, OYO caters to travelers seeking affordable stays in popular and offbeat locations.

  • Technology-Driven Platform: Through the OYO app and website, users can easily search for, book, and manage their stays. The platform uses technology to streamline booking, offer discounts, and provide digital check-ins.

  • Diverse Accommodation Options: OYO has expanded to offer a range of lodging options, including hotels, vacation rentals, homestays, and co-living spaces.

  • OYO Wizard Membership: This loyalty program offers benefits such as exclusive discounts, early check-ins, and room upgrades for frequent users.

  • Focus on Safety and Hygiene: OYO provides sanitized stays and follows safety protocols, especially in response to the increased need for hygiene during travel.

OYO Rooms has transformed the budget accommodation industry by making quality stays affordable and accessible, especially for young travelers, backpackers, and budget-conscious tourists. With a focus on convenience, affordability, and accessibility, OYO remains a go-to choice for travelers around the world.

⁠Top Selling Categories 

  1. Budget Hotels
    OYO’s budget hotels are popular among travelers looking for affordable stays with basic amenities like clean rooms, Wi-Fi, air conditioning, and 24/7 support.

  2. Premium and Flagship Hotels
    For travelers seeking a more comfortable experience, OYO offers premium hotels (OYO Townhouse and Collection O) with enhanced amenities, stylish decor, and superior services.

  3. Homestays and Villas
    OYO offers private homestays, villas, and vacation rentals ideal for families, groups, or travelers seeking a personalized and local experience.

  4. OYO LIFE – Long-Term and Co-Living Spaces
    Designed for students and working professionals, OYO LIFE provides co-living accommodations on a monthly basis, with amenities like housekeeping and Wi-Fi, catering to those looking for longer stays.

  5. Sanitized Stays
    With a focus on hygiene and safety, OYO’s "Sanitized Stays" category includes properties that follow strict sanitization and safety protocols, ideal for travelers prioritizing health precautions.

  6. Wedding and Event Venues
    OYO offers properties for events, including weddings, parties, and corporate gatherings. These venues include banquet halls, meeting spaces, and open grounds.

  7. Resorts and Leisure Stays
    OYO’s resorts provide a more relaxed, vacation-oriented experience with scenic locations, premium amenities, and recreational facilities, catering to leisure travelers.

⁠Why We Choose OYO Rooms?

  1. Affordability and Value
    OYO Rooms offers budget-friendly accommodations with essential amenities, making travel affordable without compromising on quality.

  2. Wide Range of Options
    From budget hotels and premium stays to homestays and resorts, OYO provides a variety of accommodation types to suit every traveler’s needs and budget.

  3. Standardized Amenities
    OYO ensures a consistent experience with amenities like Wi-Fi, air conditioning, clean linens, and 24/7 customer support across its properties, offering reliability for travelers.

  4. Easy Booking and Technology
    The OYO app and website make it easy to search, book, and manage reservations, offering a seamless and user-friendly experience for travelers.

  5. Safety and Hygiene Focus
    With the "Sanitized Stays" initiative, OYO prioritizes safety and hygiene, which is essential for travelers seeking cleanliness and safety during their stays.

  6. Loyalty Benefits with OYO Wizard
    OYO Wizard membership provides exclusive discounts, early check-ins, and room upgrades for frequent travelers, adding value to repeat bookings.

  7. Convenient Locations
    OYO properties are available in prime locations as well as remote areas, ensuring accessibility for travelers exploring popular destinations and offbeat spots alike.



OYO Rooms Coupons and Promo Codes

  1. Percentage Discounts
    OYO often offers percentage discounts like 20%, 30%, or even up to 50% off on room bookings, helping customers save on accommodation costs. These are typically available during promotions or through the OYO app.

  2. Flat Amount Discounts
    Some promo codes provide a flat discount amount, such as ₹500 or ₹1,000 off on bookings above a certain amount, ideal for budget travelers making larger reservations.

  3. First-Time User Discounts
    New users of the OYO app or website may receive exclusive discounts on their first booking, often offering a significant percentage off or a set amount discount.

  4. OYO Wizard Member Discounts
    OYO’s loyalty program, OYO Wizard, provides members with exclusive promo codes, cashback offers, and up to 10-15% additional discounts on all bookings.

  5. App-Exclusive Promo Codes
    Booking through the OYO app may unlock app-only codes and deals, encouraging users to take advantage of mobile-specific discounts.

  6. Festival and Seasonal Discounts
    During festivals or seasonal sales events, OYO offers special promo codes with enhanced discounts to encourage travel during holiday periods.

  7. Corporate and Group Booking Discounts
    Businesses and large groups can access special rates and promo codes for multiple room bookings, ideal for business trips, events, or group travel.

  8. Free Upgrades and Additional Amenities
    Some promo codes include added perks, like free room upgrades, late check-outs, or complimentary breakfast.

⁠How to Order on OYO Rooms?

  1. Visit the OYO Website or Download the App
    Go to the official OYO Rooms website or download the OYO app on your mobile device for easy booking.

  2. Search for Your Destination
    Enter your desired location, check-in, and check-out dates, along with the number of guests. Click "Search" to view available options.

  3. Browse and Select a Property
    Scroll through the list of available rooms and properties. Use filters for amenities, budget, location, and more to narrow down your choices. Select the room that suits your preferences.

  4. Check Room Details
    Click on a property to view details like room amenities, policies, ratings, and photos. Make sure it meets your needs before proceeding.

  5. Apply a Coupon Code (if available)
    If you have a coupon code, enter it in the “Apply Promo Code” box on the booking page to receive a discount.

  6. Proceed to Book
    Once you’re ready, click “Book Now.” You may need to log in to your OYO account or create one if you’re a new user.

  7. Enter Guest Details
    Provide the necessary guest information, including names, contact details, and any special requests.

  8. Choose Payment Method
    Select a payment method, such as credit/debit card, UPI, net banking, or choose "Pay at Hotel" if available, then complete the payment process.

  9. Confirm Your Booking
    Once the payment is successful, you’ll receive a confirmation email and SMS with booking details, including your booking ID and check-in instructions.

⁠How to Cancel Order on OYO Rooms?

  1. Log in to Your Account
    Go to the OYO website or open the OYO app and log in to your account to access your booking details.

  2. Navigate to ‘My Bookings’
    Once logged in, go to the “My Bookings” section where you’ll see a list of your active and past bookings.

  3. Select the Booking to Cancel
    Find the booking you want to cancel. Click on it to view the booking details and the cancellation policy.

  4. Click ‘Cancel Booking’
    If the booking is eligible for cancellation, you’ll see a “Cancel Booking” option. Click on it and follow the prompts to confirm your cancellation.

  5. Review the Refund Policy
    Check the refund policy carefully. Refunds may vary based on the cancellation timing and terms, as some bookings may involve a cancellation fee or partial refund depending on the property.

  6. Confirm Cancellation
    After reviewing, confirm the cancellation. You’ll receive a cancellation confirmation email and SMS.

  7. Refund Process
    If eligible, your refund will typically be processed within 7–14 business days, depending on the payment method and the cancellation policy.

⁠Remember These Points To Increase Your Savings On OYO Rooms

  1. Use promo codes and discounts. Always search for valid promo codes; OYO releases these regularly, especially during festivals, long weekends, or seasonal events. You can also combine codes with wallet discounts, as wallets like Paytm or Google Pay often offer cashback on hotel bookings.

  2. Join the OYO Wizard Membership. This membership provides extra discounts and priority booking options. Members often get up to 10-15% off on most room rates, plus exclusive deals on popular properties.

  3. Book in advance. Prices tend to rise closer to the check-in date, especially in high-demand areas. Booking early helps lock in lower rates and reduces last-minute price spikes.

  4. Look for bundle deals. Sometimes OYO partners with airlines or other travel platforms, so booking a flight-hotel package can save more than booking separately.

  5. Redeem referral credits. If you’ve invited friends to OYO, redeem the credits they earn you. Referral credits often translate to flat discounts on your bookings.

Things To Remember About OYO Rooms Return and Refund Policies

  1. Check cancellation terms before booking. OYO’s cancellation policies vary by room type and location. Always review these details, as some bookings may be non-refundable or come with a cancellation fee.

  2. Know the refund timelines. Refunds typically take 7-14 business days to reflect in your account, depending on your payment method. If it takes longer, contacting OYO support can help resolve issues.

  3. Use the OYO app for quick refunds. When you cancel directly through the OYO app, the refund process often moves faster than calling customer service or emailing.

  4. Be aware of partial refunds. For last-minute cancellations or if the cancellation period has passed, you might receive only a partial refund, depending on the hotel’s policies.

  5. Read the special policies for group bookings. For group bookings or long stays, OYO may apply separate terms, including different cancellation fees and refund timelines, so double-check before confirming.

Frequently Asked Questions