About Mobikwik
MobiKwik, established in 2009 by Bipin Preet Singh and Upasana Taku, is a leading Indian fintech company offering a mobile-based payment system and digital wallet. The platform allows users to store money digitally and use it for various transactions like bill payments, online shopping, mobile recharges, and money transfers.
Over the years, MobiKwik has expanded its services to include small consumer loans, enabling users to access instant credit. The platform supports millions of users and merchants across India, making it one of the most widely used digital payment systems in the country.
MobiKwik also provides additional financial services, such as investments in digital gold and mutual funds. The company's mission is to create innovative financial products tailored to Indian consumers, combining technology and data analytics to improve user experiences. Despite challenges, MobiKwik remains a significant player in India's digital payments ecosystem.
Top Selling Categories
Mobile Recharge and Bill Payments: A seamless platform for prepaid and postpaid mobile recharges, utility bill payments, and DTH services.
Loan Services: Instant small-ticket loans for users, offering quick access to credit directly within the app.
Payment Gateway: A secure and reliable solution for businesses to accept digital payments from customers across multiple channels.
Digital Gold: An option to invest in digital gold with flexible amounts, making it accessible to users of all financial backgrounds.
Mutual Fund Investments: Simplified investment options in mutual funds, allowing users to grow their wealth effortlessly.
Merchant Services: Enabling businesses to accept payments digitally with tools like QR codes and UPI integration.
Insurance: Quick and affordable insurance options, including health, life, and accidental coverage, tailored for individual needs.
Gift Cards: A wide variety of e-gift cards for online shopping, dining, and more, available directly through the app.
Why We Choose Mobikwik?
Versatile Payment Options: MobiKwik allows you to pay for a wide range of services, including mobile recharges, utility bills, shopping, and more, all from one app.
Instant Loans: With its quick and hassle-free small-ticket loan services, MobiKwik provides immediate financial assistance when needed.
Secure and Reliable: The platform is trusted for its secure transactions, robust encryption, and compliance with financial regulations.
Rewards and Cashback: Frequent cashback offers, discounts, and exclusive deals make transactions more rewarding.
Investment Options: MobiKwik lets you invest in mutual funds and digital gold effortlessly, promoting financial growth and inclusion.
Merchant Support: For businesses, it offers an easy way to accept digital payments, increasing convenience and reducing cash dependency.
User-Friendly Interface: The app’s intuitive design ensures a seamless experience, even for first-time users.
Widespread Acceptance: Accepted by millions of merchants, it provides unparalleled convenience for daily transactions.
Mobikwik Coupons and Promo Codes
Cashback Coupons: Earn cashback on specific transactions, such as bill payments, recharges, or shopping, credited to your MobiKwik wallet.
Flat Discounts: Get a fixed discount amount, such as ₹50 off on prepaid mobile recharges or utility bill payments.
Percentage Discounts: Offers like 10% or 15% off on services, capped at a maximum amount.
First-Time User Offers: Exclusive discounts or cashback for new users on their first transaction.
Partner-Specific Deals: Special promo codes for purchases made with partner merchants, such as food delivery or e-commerce platforms.
Bank and Wallet Offers: Additional savings when using specific bank cards or MobiKwik wallet balance for payments.
SuperCash Deals: Redeem a percentage of your SuperCash (MobiKwik’s reward currency) on eligible transactions.
Festival and Seasonal Promotions: Limited-time promo codes offering higher cashback or discounts during festive periods or sales events.
How to Order on Mobikwik?
Download and Register: Install the MobiKwik app from your app store and sign up using your mobile number and email address.
Add Money to Wallet (Optional): Load funds into your MobiKwik wallet using UPI, debit/credit card, or net banking. Alternatively, you can pay directly from your bank account.
Browse Services: Explore categories like mobile recharge, bill payments, shopping, mutual fund investments, and more.
Select a Service: Choose the specific service or product you wish to pay for, such as prepaid recharge, electricity bill, or e-commerce shopping.
Enter Details: Provide required details, such as mobile number, bill account number, or purchase amount.
Apply Promo Code: If you have a coupon code, enter it in the designated field to avail of discounts or cashback.
Make Payment: Select your payment method—MobiKwik wallet, UPI, debit/credit card, or bank account—and confirm the payment.
Receive Confirmation: After successful payment, you’ll get a confirmation message or email with transaction details.
How to Cancel Order on Mobikwik?
For Recharge or Bill Payments:
Check Status: If the transaction is still in progress, it might automatically cancel due to technical issues or delays.
Contact Customer Support:
Open the MobiKwik app or website.
Go to the “Help” or “Support” section.
Select the transaction in question and submit a cancellation request.
Refund Process:
If the transaction was unsuccessful and the amount was deducted, the refund is typically processed automatically within 7–10 business days.
For Orders on Partner Platforms:
Visit the Merchant’s Platform: If you placed an order on a partner merchant via MobiKwik, cancellation must be done directly on the merchant's platform according to their policies.
Payment Refunds: MobiKwik will refund the amount to your wallet or payment method if the merchant confirms the cancellation.
Key Points to Remember:
Non-Cancellable Transactions: Certain transactions, like completed bill payments, cannot be canceled once processed.
Contact Support Quickly: For urgent issues, contact MobiKwik’s customer support through their app or helpline.
Refund Timelines: Refunds typically take 7–10 business days, depending on your payment method.
Remember These Points To Increase Your Savings On Mobikwik
Look for Cashback Offers: Always check for cashback deals and promo codes on recharges, bill payments, and shopping.
Utilize SuperCash: Redeem your SuperCash on eligible transactions to save more on payments.
Leverage Seasonal Promotions: Take advantage of festive sales and special promotions where higher discounts or cashback are offered.
Subscribe to Updates: Sign up for MobiKwik’s newsletter or follow their social media channels to stay informed about exclusive deals.
First-Time User Discounts: New users can benefit from special offers on their initial transactions.
Shop on Partner Platforms: Use MobiKwik on partner merchant sites, as many offer extra discounts or cashback when you pay using the wallet.
Opt for Subscriptions: Set up recurring payments for services like bills to receive consistent discounts.
Check Promo Codes Regularly: Ensure you review the latest codes before completing any transaction to maximize savings.
Things To Remember About Mobikwik Return and Refund Policies
Non-Cancellable Transactions: Once a recharge or bill payment is successfully processed, it cannot be canceled or reversed.
Refunds for Failed Transactions: If a transaction fails but the amount is deducted, MobiKwik automatically initiates a refund to your wallet or original payment method within 7–10 business days.
Contact Support for Issues: In case of discrepancies or delays in refunds, you can raise a ticket through the app or website support section. Provide transaction details for quicker resolution.
Partner Platform Refunds: For orders placed on partner platforms, cancellations and refunds are subject to the merchant’s policies. MobiKwik processes the refund only after confirmation from the merchant.
SuperCash Refunds: SuperCash used in a transaction is non-refundable. If the order is canceled, only the amount paid through other means will be refunded.
Refund Timelines: Refunds typically take 7–10 business days to process, but the exact time may depend on your bank or payment provider.
Double-Check Details: Always verify transaction details before proceeding to minimize errors and the need for cancellations or refunds.