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About Licious

Licious is a premium online platform offering fresh, high-quality meat, seafood, and ready-to-cook delicacies. Founded in 2015, Licious has revolutionized the way people shop for meat by ensuring freshness, hygiene, and convenience.

The platform sources products directly from trusted farms and fisheries, maintaining strict quality control at every step. From tender chicken and succulent mutton to fresh fish and prawns, Licious offers a wide range of products delivered right to your doorstep.

What sets Licious apart is its commitment to freshness—products are never frozen and processed in world-class facilities. With a variety of ready-to-cook marinades and pre-cut options, it caters to modern lifestyles, making cooking hassle-free.

Licious is a go-to destination for those seeking premium meat and seafood with unparalleled convenience and quality.

Top-Selling Categories on Licious

Licious offers a variety of fresh, high-quality products to suit every culinary need. Here are the top-selling categories:

1. Chicken

  • Fresh, tender chicken cuts like drumsticks, breast fillets, thighs, and whole chicken.

  • Ideal for everyday cooking and special recipes.

2. Mutton

  • Premium quality mutton cuts, including curry cuts, boneless pieces, and goat liver.

  • Known for its tenderness and rich flavor.

3. Seafood

  • A wide range of fresh fish like salmon, rohu, and pomfret, along with prawns and crab.

  • Cleaned and ready to cook for convenience.

4. Ready-to-Cook

  • Pre-marinated options like chicken tikka, kebabs, and seafood marinades.

  • Perfect for quick meals and parties.

5. Eggs

  • Farm-fresh eggs available in various quantities, perfect for daily use.

6. Cold Cuts

  • Sliced chicken sausages, salami, and ham for snacks and sandwiches.

Licious combines freshness, variety, and convenience, making these categories a favorite among its customers.

Why Choose Licious?

Licious is a trusted destination for premium meat and seafood, offering a seamless shopping experience. Here’s why it stands out:

1. Freshness Guaranteed

  • All products are freshly sourced, never frozen, and delivered in temperature-controlled packaging to maintain quality.

2. Wide Range of Products

  • From chicken and mutton to seafood and ready-to-cook options, Licious caters to every taste and cooking style.

3. Hygienic Processing

  • Meat is processed in state-of-the-art, hygienic facilities, ensuring safety and quality in every bite.

4. Convenient and Hassle-Free

  • Pre-cut and pre-cleaned products save time, while doorstep delivery adds unmatched convenience.

5. Custom Cuts

  • Offers customized cuts of meat to suit specific recipes, ensuring a perfect cooking experience.

6. Ready-to-Cook Delights

  • Marinated meats and seafood make gourmet meals effortless, ideal for busy lifestyles.

How to Order on Licious

Ordering on Licious is simple and user-friendly. Follow these steps:

1. Visit the Website or Download the App

  • Go to www.licious.in or download the Licious app from your device’s app store.

2. Sign Up or Log In

  • Create an account using your email or mobile number, or log in if you already have an account.

3. Browse Products

  • Explore categories like chicken, mutton, seafood, eggs, or ready-to-cook items. Use filters for cuts, portion sizes, or preferences.

4. Add to Cart

  • Select your desired products and click “Add to Cart.” Review your selections in the cart.

5. Choose Delivery Details

  • Enter your delivery address and select a preferred delivery slot.

6. Apply Coupon Codes

  • If you have a coupon, enter it in the “Apply Coupon Code” field to avail discounts.

7. Make Payment

  • Choose a payment method (card, UPI, net banking, or cash on delivery) and complete the transaction.

8. Order Confirmation

  • You’ll receive a confirmation via email or SMS with order and delivery details.

With these steps, you’ll enjoy fresh, high-quality meat and seafood delivered right to your doorstep!

How to Cancel an Order on Licious

Canceling an order on Licious is straightforward. Follow these steps:

1. Log In to Your Account

  • Visit www.licious.in or open the Licious app and log in using your credentials.

2. Go to “My Orders”

  • Navigate to the “My Orders” section in your account dashboard to view all your orders.

3. Select the Order to Cancel

  • Find the order you wish to cancel and click on it for more details.

4. Click “Cancel Order”

  • If the order is eligible for cancellation, you’ll see a “Cancel Order” option. Click it and confirm your action.

5. Receive Confirmation

  • Once your order is successfully canceled, you’ll receive a confirmation via email or SMS.

Important Notes

  • Cancellation Window: Orders can typically be canceled before they are processed for delivery.

  • Refunds: For prepaid orders, refunds are processed within 5–7 business days to the original payment method.

  • Contact Customer Support: If the cancellation window has passed or you face any issues, reach out to Licious customer support for assistance.

Tips to Maximize Savings on Licious

Shopping smart on Licious can help you save while enjoying premium-quality meat and seafood. Here are some tips:

1. Use Coupon Codes

  • Always check for the latest Licious coupon codes or promo offers on their website, app, or deal platforms.

2. Look for Combo Deals

  • Opt for combo packs or curated bundles that offer better value compared to individual items.

3. Subscribe for Offers

  • Sign up for the Licious newsletter to receive updates on exclusive discounts and promotions.

4. Shop During Sales

  • Take advantage of seasonal sales, festivals, or special Licious promotions to enjoy additional savings.

5. Refer and Earn

  • Use the referral program to share Licious with friends and earn credits for your next purchase.

6. Use Wallet Offers

  • Pay through wallets like Paytm or PhonePe, which often come with cashback offers or discounts.

7. Plan Orders in Advance

  • Avoid last-minute purchases to minimize delivery fees for specific slots.

8. Free Delivery Threshold

  • Meet the minimum order value for free delivery, reducing overall costs.

9. Loyalty Rewards

  • Check if Licious offers rewards or points for repeat customers, which can be redeemed later.

10. Ready-to-Cook Offers

  • Explore deals on ready-to-cook items, which often come bundled with discounts.

Things to Remember About Licious Return and Refund Policies

Understanding Licious’s return and refund policies ensures a smooth experience if any issues arise with your order. Here are the key points:

Return Policies

  1. Perishable Nature:

    • Due to the perishable nature of the products, Licious does not accept returns once the order is delivered.

  2. Defective or Damaged Products:

    • If you receive a damaged or defective item, report the issue to customer support immediately (within 24 hours of delivery).

    • Provide clear photos or proof of the issue for verification.

  3. Unsuccessful Delivery:

    • If delivery fails due to Licious’s fault, they will issue a refund or arrange a replacement.

Refund Policies

  1. Eligible Refunds:

    • Refunds are issued for prepaid orders that are canceled before processing or for verified complaints (e.g., damaged or missing items).

  2. Refund Timeline:

    • Refunds typically take 5–7 business days to reflect in your account, depending on your payment method.

  3. Mode of Refund:

    • Refunds are credited back to the original payment method or, in some cases, issued as store credit.

Additional Points

  • Cancellation Time Limit: Orders cannot be canceled once they are out for delivery.

  • Customer Support: For issues, contact Licious customer care promptly with your order ID and complaint details.

Frequently Asked Questions