About Jockey India
Jockey India is a leading brand in the innerwear, loungewear, and athleisure segment, known for its superior quality, comfort, and innovative designs. Established under Page Industries Ltd., which holds the exclusive license for Jockey products in India, the brand has become a household name.
With a wide range of products for men, women, and children, Jockey India caters to diverse needs, including everyday essentials, sportswear, and sleepwear. Its focus on premium fabrics, perfect fit, and stylish aesthetics ensures a loyal customer base.
The brand also stands out for its commitment to sustainability, introducing eco-friendly materials and practices into its product lines. Available across retail outlets, exclusive brand stores, and online platforms, Jockey India combines convenience with style, making it a preferred choice for millions across the country.
Top-Selling Categories of Jockey India
Jockey India offers a diverse range of products loved for their quality and style. Here are the top-selling categories:
1. Innerwear
Comfortable and durable options for men and women.
Includes briefs, trunks, bras, panties, camisoles, and vests.
2. Loungewear
Relaxed fits for ultimate comfort at home.
Features pajamas, shorts, T-shirts, and nightwear.
3. Athleisure
Trendy, functional wear for workouts or casual outings.
Includes leggings, joggers, sports bras, and active tops.
4. Socks
High-quality socks designed for everyday wear and performance.
Available in various styles like ankle, crew, and no-show.
5. Thermals
Essential winter wear that combines warmth and comfort.
Includes tops, bottoms, and full-body sets.
6. Kids’ Collection
Soft and safe innerwear, T-shirts, and shorts for children.
Designed for comfort and durability.
Why Choose Jockey India?
Jockey India has been a trusted name for decades, offering a perfect blend of comfort, quality, and style. Here’s why it stands out:
1. Unmatched Comfort
Designed with premium fabrics that prioritize breathability and all-day comfort.
2. Wide Product Range
From innerwear and loungewear to athleisure and thermals, Jockey caters to diverse wardrobe needs.
3. Perfect Fit for Everyone
Extensive size options ensure a perfect fit for men, women, and kids.
4. Durable and Reliable
Products maintain their quality wash after wash, offering long-lasting performance.
5. Stylish Designs
Modern, minimalist styles that balance aesthetics with functionality.
6. Global Legacy
Backed by over a century of expertise as a globally recognized brand.
7. Availability and Convenience
Easily accessible through physical stores, exclusive outlets, and online platforms.
Choosing Jockey India means investing in everyday essentials that never compromise on quality or style.
How to Order on Jockey India
Placing an order on Jockey India is simple and user-friendly. Here’s how you can do it:
1. Visit the Website or App
Go to www.jockeyindia.com or download the Jockey India app from your device’s app store.
2. Create or Log In to Your Account
Sign up using your email or mobile number, or log in if you already have an account.
3. Browse Products
Explore categories like innerwear, loungewear, athleisure, and more. Use filters for size, color, and price to narrow down options.
4. Add to Cart
Select your desired items, choose the correct size, and click "Add to Cart."
5. Review Your Cart
Check your selected items in the cart. Apply any available coupon codes for discounts.
6. Proceed to Checkout
Enter your delivery address and choose a payment method (credit/debit card, UPI, net banking, or cash on delivery).
7. Confirm the Order
Verify the order details and click "Place Order." You’ll receive an order confirmation via email or SMS.
8. Track Your Order
Use the tracking feature on the website or app to stay updated on the delivery status.
How to Cancel an Order on Jockey India
Canceling an order on Jockey India is straightforward. Follow these steps:
1. Log In to Your Account
Visit www.jockeyindia.com or open the Jockey India app and log in using your credentials.
2. Go to “My Orders”
Navigate to the “My Orders” section in your account dashboard to view all your recent orders.
3. Select the Order to Cancel
Identify the order you wish to cancel and click on it for more details.
4. Click on “Cancel Order”
If the cancellation option is available (before shipment), click the “Cancel Order” button and confirm your action.
5. Receive Confirmation
You’ll get an email or SMS confirming the cancellation. Any prepaid amount will be refunded as per the payment method used.
6. Contact Support if Needed
If the cancellation window has passed or you face any issues, contact Jockey India’s customer support for assistance.
Important Notes:
Cancellation Window: Orders can typically be canceled before they are shipped.
Refund Process: Refunds may take 5–7 business days to reflect in your account, depending on the payment method.
Always act promptly to ensure a smooth cancellation process!
Things to Remember About Jockey India Return and Refund Policies
Understanding Jockey India’s return and refund policies can help you manage your shopping experience better. Here are the key points to keep in mind:
Return Policies
Eligible Products:
Returns are accepted for products in unused, unwashed, and original condition with tags intact.
Certain categories, such as innerwear and socks, are non-returnable due to hygiene reasons.
Return Window:
You must initiate a return request within 15 days of receiving the order.
Return Process:
Log in to your account, go to “My Orders,” and select the item to return. Follow the instructions to schedule a pickup.
Pickup and Inspection:
A pickup will be arranged, and the item will be inspected upon return. Refunds or exchanges are processed only after approval.
Refund Policies
Refund Timeline:
Refunds typically take 5–7 business days to process after the return is approved.
Mode of Refund:
The refund is credited to the original payment method. For Cash on Delivery (COD) orders, refunds are processed via bank transfer or store credit.
Shipping Charges:
Shipping fees (if any) are usually non-refundable.
Damaged or Incorrect Items:
If you receive a damaged or incorrect product, Jockey India provides free returns and refunds.