About Infibeam
Infibeam is an Indian e-commerce platform and digital payments company that also offers a variety of software and technology services to businesses. Founded in 2007 and headquartered in Ahmedabad, Gujarat, Infibeam originally started as an online retail website, similar to Amazon, focusing on a range of products from electronics to books. Over time, the company expanded its services to include digital payment solutions, online marketplace software, and cloud-based e-commerce tools.
One of Infibeam's key ventures is CCAvenue, a payment gateway that powers online transactions for businesses across industries in India and the UAE. This diversification has made Infibeam a leader in digital transaction services in South Asia. Infibeam’s suite of services is designed to support small and large businesses alike, making it a valuable partner for companies aiming to establish or grow their digital presence, particularly in India’s rapidly expanding online economy.
Top Selling Categories
Electronics
Smartphones, laptops, tablets, and accessories are among the top-selling items. With brands like Apple, Samsung, and Xiaomi, Infibeam attracts tech-savvy consumers seeking the latest gadgets.Books and Media
Known for its extensive selection of books, Infibeam offers a vast collection of novels, academic resources, and e-books, which remains one of its original and best-selling categories.Home Appliances
Products like washing machines, refrigerators, microwaves, and air conditioners are popular among customers looking for reliable home solutions.Fashion and Apparel
Infibeam stocks a variety of clothing, shoes, and accessories, appealing to fashion-conscious shoppers looking for both casual and formal wear.Health and Wellness
This includes personal care items, supplements, fitness equipment, and wellness products, meeting the rising demand for health-conscious consumer goods.Automotive Accessories
Car and bike accessories, including covers, cleaning products, and electronics like GPS devices, are popular for vehicle owners looking to upgrade or maintain their vehicles.
Why We Choose Infibeam?
Diverse Product Range
Infibeam offers a wide array of products, from electronics and books to home appliances and fashion. This makes it easy to find everything you need in one place.Secure Payment Solutions
With its own secure payment gateway, CCAvenue, Infibeam provides trusted payment options that make online shopping safe and straightforward for customers.Competitive Pricing and Deals
Regular discounts, deals, and loyalty programs make it budget-friendly, appealing to deal-seekers who want quality without high costs.Localized Service and Support
Being an Indian-based company, Infibeam understands local needs and preferences, offering customer support and product offerings that resonate with its market.Business-Friendly Tools
Infibeam's technology services, like online marketplace software and payment solutions, help businesses expand their digital reach easily.Trustworthy Reputation
Having been around since 2007, Infibeam has built a reputation for reliable service, gaining the trust of customers and businesses across India.
Infibeam Coupons and Promo Codes
Category-Specific Discounts
Infibeam provides codes for categories like electronics, books, and home appliances. For example, you might find codes offering 10% off on laptops or 15% off on best-selling books.Festival and Seasonal Offers
During festive seasons like Diwali, Independence Day, and New Year, Infibeam often releases sitewide coupons for extra savings.Bank and Wallet Discounts
By partnering with major banks and digital wallets, Infibeam offers exclusive discounts for users of specific cards or wallets, like 5–10% off when using select credit or debit cards.New User Offers
First-time shoppers can often find special promo codes, providing an extra discount on their first purchase.Bulk and Wholesale Discounts
Infibeam occasionally offers bulk discounts on large orders, ideal for businesses purchasing items in quantity.
How to Order on Infibeam?
Visit the Infibeam Website or App
Start by opening Infibeam’s official website or app and create an account or log in if you already have one.Browse and Select Products
Use the search bar or navigate through categories like electronics, books, or fashion to find what you’re looking for. Once you’ve chosen a product, check the description and reviews for details.Add to Cart
Click on “Add to Cart” for the selected product. You can continue shopping or proceed to checkout if you’re ready.Apply Coupon Code
If you have a coupon or promo code, enter it in the “Promo Code” box during checkout to receive your discount.Proceed to Checkout
Review your cart to ensure you’ve selected the correct items. Then, click on “Proceed to Checkout.”Enter Shipping Information
Fill in your delivery address and contact details. Infibeam delivers across India, so make sure to provide accurate information.Choose a Payment Method
Infibeam offers multiple payment options, including credit/debit cards, UPI, net banking, and wallets. Select your preferred payment method and complete the payment.Confirm Your Order
After payment, you’ll receive an order confirmation email or SMS with your order details and tracking information.
How to Cancel Order on Infibeam?
Log into Your Account
Visit the Infibeam website or open the app and log in with your account credentials.Go to ‘My Orders’
Navigate to the “My Orders” section, where you’ll see a list of all your recent orders.Select the Order to Cancel
Find the order you wish to cancel. If the order hasn’t been shipped, you should see an option to cancel.Click ‘Cancel Order’
Click on “Cancel Order” and follow any on-screen prompts to confirm. You may need to select a reason for cancellation.Check for Confirmation
After you confirm, you should receive a cancellation email or SMS from Infibeam.Refund Process
If payment was already made, Infibeam typically processes refunds within 7–10 business days, depending on the payment method.
Remember These Points To Increase Your Savings On Infibeam
Use Coupons and Promo Codes
Always check for available coupons on Infibeam’s homepage or on coupon sites. Applying a promo code during checkout can help you save on select categories or sitewide.Shop During Sales and Festive Offers
Infibeam offers significant discounts during festivals like Diwali, Independence Day, and New Year. Watch for these seasonal sales to grab the best deals.Sign Up for Newsletters
Subscribing to Infibeam’s newsletter often provides early access to sales and exclusive discount codes.Check for Bank and Wallet Offers
Infibeam frequently partners with banks and digital wallets to offer additional discounts, such as cashback or extra percentage-off for using specific cards or payment methods.Take Advantage of Bulk Discounts
If you’re buying in bulk, look for volume discounts, which are especially useful for businesses or large family orders.Track Price Drops and Compare Prices
Keep an eye on price fluctuations, as Infibeam occasionally drops prices on popular products. Use price comparison tools to make sure you’re getting the best deal.
Things To Remember About Infibeam Return and Refund Policies
Return Window
Infibeam typically offers a 7–15 day return window, depending on the product category. Check the specific return policy for your item on the product page before purchasing.Eligibility Criteria
Items must be unused, in their original packaging, and include all tags, accessories, and manuals to qualify for a return. Damaged or used items may not be eligible for a refund.Non-Returnable Items
Certain items, like personal care products, perishables, or customized goods, are often non-returnable. Verify if your product falls under this category before purchasing.Refund Timeline
Refunds are processed once the returned item has been received and inspected. It usually takes 7–10 business days to process refunds, depending on the payment method.Return Shipping Costs
In some cases, the customer may be responsible for return shipping charges. Always confirm return shipping details with Infibeam’s customer support.Replacement Option
Infibeam may offer replacements for defective items, subject to stock availability. If a replacement isn’t available, a full refund may be issued.