IndiGo is India’s largest and one of Asia’s fastest-growing low-cost airlines, operating under the parent company InterGlobe Aviation Limited. Founded in 2006 by Rahul Bhatia and Rakesh Gangwal,
The airline has become the most significant player in India’s aviation sector, holding over 55% of the domestic market share. IndiGo is known for its budget-friendly fares, operational efficiency, and punctuality, which have helped it become a preferred choice for both business and leisure travelers.
Passenger Ticket Sales: This is the largest revenue stream, accounting for approximately 90% of total revenue.
Ancillary Services: These include additional offerings such as baggage fees, seat selection, in-flight meals, and other services, contributing around 9% to the overall revenue.
Extensive domestic and international network covering key destinations.
Punctuality as a core service promise, ensuring on-time flights.
Affordable pricing with competitive fares for budget-conscious travelers.
Modern fleet offering comfort and safety during travel.
Efficient booking system with user-friendly website and app.
Wide range of ancillary services, like seat selection and in-flight meals.
Consistent customer service with a high standard of reliability.
Strong reputation as India's largest and most trusted airline.
Seasonal Offers: IndiGo often rolls out promo codes during festivals, holidays, and special events, offering discounted fares on select routes.
Bank and Payment Offers: Collaborations with banks and payment platforms like credit cards, wallets, or UPI apps often come with exclusive coupon codes.
Early Bird Discounts: Promo codes for booking tickets well in advance, ensuring significant savings.
Corporate and Group Bookings: Special promo codes for business travelers or group bookings.
Student and Senior Citizen Discounts: Unique codes available for students and senior citizens offering reduced fares.
Visit the IndiGo website (goindigo.in) or download the IndiGo app.
Log in or create an account for a seamless booking experience.
Enter your travel details: departure and destination cities, travel dates, and the number of passengers.
Browse the available flights and select the one that suits your schedule and budget.
Choose any additional services like seat selection, meals, or extra baggage if needed.
Enter the passengers' details, including names, contact information, and identification documents.
Apply a promo code (if available) in the “Promo Code” field.
Select your preferred payment method and complete the payment.
Receive a booking confirmation and e-ticket via email or SMS.
Visit the IndiGo website or open the IndiGo app.
Log in to your account using your registered email ID or PNR number.
Go to the "Manage Booking" or "View/Change Booking" section.
Enter your PNR and last name if not already logged in.
Select the flight you want to cancel.
Click on the "Cancel Booking" option.
Review the cancellation charges (if applicable) and proceed.
Confirm the cancellation.
You’ll receive a confirmation email or SMS, along with refund details if eligible.