iHerb is a well-known online retailer specializing in health and wellness products, including vitamins, supplements, beauty items, groceries, and natural personal care products. Founded in 1996, iHerb has established itself as a global marketplace with a strong reputation for offering high-quality, third-party tested products at competitive prices. They carry a vast selection of products from both popular brands and lesser-known, niche companies that focus on natural ingredients and sustainable practices.
A few standout features of iHerb include:
Wide Product Range: With over 30,000 products, iHerb covers a wide spectrum of health needs, from immunity boosters to skincare essentials.
Global Shipping: iHerb ships to over 150 countries, offering local-language websites and various currency options to improve accessibility.
Rewards Program: They offer a rewards system where you can earn credits on purchases and referrals, which can be redeemed on future orders.
Sustainability Efforts: iHerb commits to eco-friendly packaging and supports various environmental initiatives, which is a priority for many customers today.
Vitamins & Supplements: Products include multivitamins, minerals, probiotics, and herbal supplements, often from well-known brands. Key for those focusing on immunity, energy, and overall health.
Beauty & Personal Care: Natural skincare, haircare, and body care products made from non-toxic ingredients are highly popular. Includes brands known for clean beauty and cruelty-free certifications.
Sports & Fitness: Supplements such as protein powders, amino acids, and energy boosters. Great for fitness enthusiasts and those following specific dietary goals like keto or vegan.
Groceries & Snacks: Organic and specialty foods, including gluten-free, keto, and vegan options. A go-to for pantry staples, healthy snacks, and superfoods.
Home Essentials: Eco-friendly cleaning products, aromatherapy, and wellness items for home use. Includes essential oils, non-toxic cleaners, and air purifiers.
Baby & Kids: Gentle, organic products for babies and young children, including vitamins, snacks, and skincare. Prioritizes products free from harsh chemicals and allergens.
High-Quality Products: iHerb partners with reputable brands and requires third-party testing to ensure the quality and safety of every item they sell.
Competitive Pricing: iHerb offers reasonable prices on a wide range of health and wellness products, with regular discounts and promotions that help customers save more.
Global Accessibility: Shipping to over 150 countries, iHerb provides local language options, currency support, and various shipping methods, making it accessible worldwide.
Customer Rewards Program: Their rewards system lets customers earn credits on purchases and referrals, which can be applied to future orders for added savings.
Sustainability Practices: iHerb is committed to eco-friendly packaging and reducing its carbon footprint, making it a preferred choice for environmentally conscious consumers.
Extensive Product Range: With over 30,000 products across categories like vitamins, beauty, fitness, and groceries, iHerb meets diverse wellness needs in one convenient platform.
Welcome Discounts: iHerb often provides a first-time discount for new customers, typically around 10-15% off your first order. This welcome offer is usually applied at checkout once you enter a provided promo code.
Seasonal and Holiday Sales: Look out for special discounts during major holidays or seasonal events, when iHerb often releases site-wide promo codes or discounts on specific product categories.
Loyalty Credits: Every order you place earns you 5% in loyalty credits, which can be applied to future purchases as a discount—no code required.
Email and App-Exclusive Offers: Subscribing to iHerb’s newsletter or using the app can unlock exclusive promo codes and discounts. They often send additional savings to loyal users through these channels.
Referral Program: By sharing your unique referral code, you can help others save on their first purchase while earning credits for yourself, which can be used on your next order.
Create an Account: Sign up on iHerb.com or download the iHerb app. You can create an account using your email or a social login.
Browse Products: Use the search bar or browse by category (e.g., Vitamins, Beauty) to find products. Each product page includes details, reviews, and ratings to help you decide.
Add to Cart: Select your preferred product options (such as size or quantity), then click “Add to Cart.” Repeat for all items you wish to buy.
Apply Promo Codes: Before checking out, enter any promo codes you have in the designated box within your cart for an extra discount.
Checkout: Once you’re ready, proceed to checkout. Select your shipping method and payment option (iHerb accepts major credit cards, PayPal, and other region-specific payment methods).
Place Order: Review your order details and confirm. iHerb will send an email confirmation with tracking information once your order ships.
Log into Your Account: Sign in to your iHerb account and go to the “Orders” section.
Locate the Order: Find the order you want to cancel. If the order status is still listed as “Processing,” you may be able to cancel it.
Cancel the Order: Select the option to cancel. If available, you’ll see a “Cancel Order” button next to the order details. Click it to confirm your cancellation.
Check Confirmation: Once canceled, you’ll receive a confirmation email from iHerb. Any payment made will be refunded, typically within a few business days.
Use Promo Codes: Always check for promo codes before ordering. iHerb frequently offers site-wide discounts and category-specific codes, especially around holidays.
Subscribe to the Newsletter: Signing up for iHerb’s newsletter gives you access to exclusive offers, early sale notifications, and discount codes sent directly to your inbox.
Download the iHerb App: iHerb app users often get app-exclusive discounts and promotions, adding another layer of savings.
Leverage Loyalty Credits: Earn 5% in loyalty credits with every purchase. These credits apply automatically on your next order, saving you even more.
Check the Deals Page: iHerb’s “Deals” section highlights daily and weekly sales, bulk discounts, and clearance items.
Refer Friends: Use your referral code to give friends a discount on their first order, while you earn credits toward future purchases.
Buy in Bulk: iHerb offers discounts on select items when you buy in larger quantities, helping you save on products you use regularly.
30-Day Return Window: iHerb accepts returns within 30 days of purchase for most products. Items must be in their original condition, unused, and unopened for a full refund.
Non-Returnable Items: Certain items, like perishable goods, personalized products, and some health and wellness items, may not be eligible for return. Check product pages for any specific exclusions.
Refund Method: Refunds are usually processed to the original payment method. It may take a few business days to reflect in your account, depending on your bank.
Shipping Costs: Return shipping costs are typically the customer’s responsibility unless iHerb made an error with the order.
Damaged or Defective Products: If an item arrives damaged or defective, contact iHerb customer support right away. They may offer a replacement or refund without requiring a return.
International Returns: Some international returns may be subject to additional customs or shipping fees, so check iHerb’s policies specific to your country.