About Fortis
Fortis Healthcare Limited is a leading integrated healthcare services provider in India, operating 28 hospitals with over 4,500 operational beds and more than 400 diagnostic centers across India, the UAE, Nepal, and Sri Lanka.
Established in 1996, Fortis began its healthcare operations in Mohali, Punjab, and has since expanded significantly.
In Kolkata, Fortis operates two prominent facilities:
Fortis Hospital, Anandapur: A 330-bed hospital offering quaternary and tertiary care services.
Fortis Hospital & Kidney Institute, Gariahat: A 60-bed facility specializing in renal care, providing advanced treatments for urology and nephrology diseases.
Top selling categories
Cardiac Care: Advanced heart surgeries, interventional cardiology, and cardiac rehabilitation programs.
Neurology and Neurosurgery: Treatment for stroke, epilepsy, spine disorders, and brain tumors.
Orthopedics: Specializing in joint replacements, sports medicine, and trauma care.
Oncology: Comprehensive cancer care, including medical, surgical, and radiation oncology.
Renal Sciences: Kidney transplants, dialysis, and treatment for chronic kidney diseases.
Gastroenterology: Treatment of digestive disorders, including endoscopic and minimally invasive procedures.
Mother and Child Care: Gynecology, obstetrics, fertility treatments, and neonatal intensive care.
Emergency and Trauma Care: 24/7 emergency services equipped to handle critical injuries and illnesses.
Diabetes and Endocrinology: Management of diabetes, thyroid disorders, and other endocrine conditions.
Diagnostics and Imaging: State-of-the-art facilities for MRI, CT scans, X-rays, and lab testing.
Why we choose Fortis
Comprehensive Medical Services: Fortis provides advanced medical care across multiple specialties, including cardiology, oncology, orthopedics, and more.
World-Class Infrastructure: Equipped with state-of-the-art technology and modern facilities to ensure accurate diagnosis and effective treatments.
Experienced Medical Professionals: Fortis boasts a team of highly qualified doctors, surgeons, and healthcare staff with expertise in their respective fields.
Patient-Centric Approach: Emphasizes personalized care and holistic treatment plans tailored to each patient’s needs.
Global Healthcare Standards: As part of IHH Healthcare, Fortis adheres to international quality benchmarks for safety and patient care.
Emergency and Trauma Care: 24/7 emergency services with rapid response teams to handle critical cases efficiently.
Renowned for Specialized Care: Centers of excellence for cardiac sciences, neurology, oncology, and organ transplants.
Wide Network: Operates multiple hospitals and diagnostic centers across India and internationally, offering accessible healthcare services.
Innovative Treatments: Offers cutting-edge procedures, including minimally invasive surgeries and robotic-assisted interventions.
Focus on Wellness: Apart from treatments, Fortis emphasizes preventive healthcare, awareness campaigns, and wellness programs.
Fortis promo and coupon code
OPD Services Discount: Enjoy a flat 15% discount on Outpatient Department (OPD) services, including doctor consultations.
Preventive Health Checkup Packages: Avail up to 50% off on standard preventive health checkup packages, promoting regular health assessments.
Diagnostic Services: Receive a 15% discount on in-house diagnostic investigations, facilitating comprehensive medical evaluations.
American Express Cardholders Offer: American Express cardholders can benefit from a flat 15% discount on OPD services at Fortis Healthcare hospitals.
Paytm Cashback: Get a flat ₹30 cashback when making payments through Paytm for healthcare services on the Fortis platform.
How to Book on Fortis
Visit the Fortis Website or App:
Go to the official website (www.fortishealthcare.com) or download the Fortis app.Choose the Required Service:
Navigate to the section for your desired service, such as:Doctor Consultation
Health Checkup Packages
Diagnostic Tests
Vaccinations
Select Location and Facility:
Choose the Fortis hospital or diagnostic center nearest to your location.Search for a Doctor or Service:
Use the search bar to find a specific doctor, department, or package based on your needs.Schedule an Appointment:
For doctor consultations, select the doctor and available time slot.
For health packages or tests, choose the service and preferred date.
Enter Details:
Fill in your personal information, including name, contact number, email address, and any specific notes for the service.Apply Promo Code (if available):
If you have a promo code, enter it in the designated field to avail discounts.Make Payment:
Pay online using UPI, credit/debit card, net banking, or other available options. Some services may allow for payment at the hospital.Receive Confirmation:
Once your booking is complete, you’ll receive a confirmation email or SMS with details of the appointment or service.Visit the Facility:
Arrive at the selected Fortis location on the scheduled date and time, bringing any required documents like ID proof or previous medical records.
How to cancel Booking on Fortis
Access the MyFortis Patient Portal: Log in to your account on the MyFortis Patient Portal.
Navigate to Appointments: Once logged in, go to the 'Appointments' section to view your scheduled appointments.
Select the Appointment to Cancel: Find the specific appointment you wish to cancel and select it.
Initiate Cancellation: Click on the 'Cancel' option and confirm your decision to cancel the appointment.
Remember These Points To Increase Your Savings On Fortis
Opt for Preventive Health Packages: Fortis often offers discounts of up to 50% on preventive health checkups, providing comprehensive care at reduced prices.
Use Promo Codes: Apply valid promo codes during online bookings to avail discounts on OPD consultations, diagnostic tests, and health checkups.
Take Advantage of Membership Programs: Explore health card programs or loyalty memberships offered by Fortis to receive ongoing discounts on various services.
Seasonal Offers: Look out for special deals during festivals or awareness campaigns like Diabetes Month or Women’s Health Week for exclusive savings.
Corporate Tie-Ups: Check if your company has a partnership with Fortis for corporate discounts on healthcare services.
Insurance Benefits: Ensure your health insurance plan covers consultations, diagnostic tests, or inpatient services at Fortis to minimize out-of-pocket expenses.
Pay with Partnered Cards: Use credit or debit cards from banks offering cashback or discounts on healthcare services at Fortis. Examples include American Express and HDFC Bank.
Book Online: Booking services via the Fortis website or app often comes with exclusive online-only discounts.
Group Bookings: Avail family or group discounts when booking health checkup packages for multiple people.
Monitor Fortis’ Offers Page: Regularly check the official Fortis website or social media channels for the latest deals and updates.
Things To Remember About Fortis Return and Refund Policies
Non-Refundable Services:
Most healthcare services, such as consultations, diagnostic tests, and treatments, are non-refundable once availed.Refund Eligibility:
Refunds are generally applicable for prepaid appointments, packages, or services that are canceled before the scheduled time.Cancellation Policy:
Doctor consultations and diagnostic tests can often be canceled up to 24 hours before the appointment for a refund.
Health checkup packages may have specific cancellation windows; check the terms during booking.
Refund Process:
Refunds for eligible cancellations are processed to the original payment method (e.g., credit card, UPI) within 7–10 business days.
Any applicable cancellation fee may be deducted from the refund amount.
How to Initiate a Refund:
Visit the Fortis website or app and navigate to the "My Appointments" or "My Orders" section.
Select the appointment/package you want to cancel and follow the prompts to request a refund.
Alternatively, contact Fortis customer support for assistance.
Partial Refunds:
For incomplete or partially availed packages, refunds may be issued on a pro-rata basis, depending on the services utilized.Corporate/Third-Party Bookings:
Refunds for bookings made through corporate tie-ups or third-party platforms may follow their respective refund policies.Non-Transferable:
Prepaid services are generally non-transferable to another person or date unless specified otherwise.Special Cases:
If a service is canceled or rescheduled by Fortis, a full refund is typically offered or the option to reschedule at no extra cost.Contact Support for Assistance:
For any refund-related queries, contact Fortis customer care at their helpline or through the official website.