About FNP
FNP (Ferns N Petals) is a leading gifting and flower delivery service known for making moments memorable. Established in 1994, FNP offers a wide range of products, including fresh flowers, customized gifts, cakes, plants, and décor solutions, catering to personal and corporate needs.
With its extensive network, FNP ensures seamless delivery across India and several international locations. Whether it’s a birthday, anniversary, wedding, or festival, FNP specializes in crafting unique gifting experiences tailored to every occasion.
The brand also emphasizes convenience, offering same-day, midnight, and express delivery options. Combining creativity with quality, FNP has earned a reputation as a trusted choice for celebrating life’s special moments.
Top-Selling Categories of FNP (Ferns N Petals)
FNP offers a diverse range of gifting options to suit every occasion. Here are the top-selling categories:
1. Flowers
Fresh bouquets, floral arrangements, and exotic flowers.
Popular for birthdays, anniversaries, and romantic gestures.
2. Cakes
Delicious cakes in various flavors like chocolate, red velvet, and fruit.
Available in customizable designs for birthdays, weddings, and other celebrations.
3. Personalized Gifts
Unique items like photo frames, mugs, cushions, and keychains customized with names or pictures.
4. Plants
Indoor and outdoor plants, including lucky bamboo, succulents, and air-purifying plants.
Ideal for eco-friendly and thoughtful gifting.
5. Gift Hampers
Curated hampers with chocolates, snacks, spa kits, or gourmet items.
Perfect for festivals and special occasions.
6. Combos
Flowers paired with cakes, chocolates, or soft toys.
A popular choice for creating memorable surprises.
7. Luxury Gifts
Premium offerings such as preserved roses, high-end hampers, and exclusive décor pieces.
FNP’s top-selling categories cater to every taste and occasion, ensuring a perfect gift for your loved ones.
Why Choose FNP?
FNP (Ferns N Petals) is a trusted name for gifting and flower delivery, offering unparalleled quality and convenience. Here’s why FNP stands out:
1. Wide Range of Options
From fresh flowers and cakes to personalized gifts and plants, FNP caters to all gifting needs.
2. Same-Day and Midnight Delivery
Make celebrations extra special with flexible delivery options that ensure your gifts arrive on time.
3. Customizable Gifts
Personalized items like mugs, cushions, and photo frames add a personal touch to your surprises.
4. Quality Assurance
FNP ensures top-notch products, be it fresh flowers, delicious cakes, or durable gifts.
5. Nationwide and International Reach
With delivery services across India and over 100 countries, FNP helps you celebrate moments wherever you are.
6. Perfect for Every Occasion
Whether it’s a birthday, anniversary, wedding, or festival, FNP has something for every celebration.
Choosing FNP means thoughtful, high-quality gifting with reliable delivery, making your moments unforgettable.
How to Order on FNP (Ferns N Petals)
Placing an order on FNP is simple and user-friendly. Follow these steps:
1. Visit the Website or App
Go to www.fnp.com or download the FNP app from your device’s app store.
2. Browse Products
Explore the categories like flowers, cakes, personalized gifts, plants, and more. Use filters for occasions, price, or delivery options.
3. Select Your Gift
Choose your desired product, specify details like size, flavor (for cakes), or color (for flowers), and click “Add to Cart.”
4. Enter Delivery Details
Provide the recipient’s name, address, and preferred delivery date and time.
5. Apply Coupon Codes (Optional)
Enter any valid promo code in the “Apply Coupon Code” field to avail discounts.
6. Proceed to Payment
Choose a payment method (credit/debit card, net banking, UPI, or wallets) and complete the transaction.
7. Receive Confirmation
Once the payment is successful, you’ll receive an order confirmation via email or SMS with tracking details.
8. Track Your Order
Use the order ID to track your gift’s delivery status on the website or app.
How to Cancel an Order on FNP (Ferns N Petals)
If you need to cancel an order on FNP, follow these steps:
1. Log In to Your Account
Visit www.fnp.com or open the FNP app and log in using your credentials.
2. Go to “My Orders”
Navigate to the “My Orders” section to view your recent orders.
3. Select the Order to Cancel
Choose the order you want to cancel and click on it for more details.
4. Click on “Cancel Order”
If the order is eligible for cancellation, you’ll see a “Cancel Order” button. Click on it and confirm the cancellation.
5. Receive Confirmation
After the cancellation request is processed, you’ll receive a confirmation via email or SMS.
Important Notes
Cancellation Window: Orders can usually be canceled only if they have not been processed for delivery.
Refunds: For prepaid orders, refunds are processed within 5–7 business days to the original payment method.
Same-Day Delivery Orders: These are often not eligible for cancellation due to the quick processing time.
Tips to Maximize Savings on FNP (Ferns N Petals)
Getting the most value from your FNP orders is easier with these smart tips:
1. Use Coupon Codes
Always check for the latest FNP coupon codes and apply them at checkout to save on your purchase.
2. Look for Seasonal Sales
Shop during festive sales like Diwali, Valentine’s Day, or Christmas for exclusive discounts and deals.
3. Subscribe to Newsletters
Sign up for FNP’s newsletter to get updates on upcoming offers, discounts, and exclusive promo codes.
4. Opt for Combos and Hampers
Bundled options like flower-and-cake combos or gift hampers offer more value for money than buying items individually.
5. Check Free Delivery Options
Some products come with free delivery. Prioritize these to save on shipping costs.
6. Shop During Flash Sales
Keep an eye out for flash sales where you can grab premium products at discounted rates.
7. Redeem Wallet or Cashback Offers
Use wallet balances or cashback earned from previous purchases to reduce your total bill.
8. Plan Ahead
Place your orders in advance to avoid last-minute surcharges for express or same-day delivery.
9. Compare Prices
Browse similar products within FNP to find options that fit your budget without compromising on quality.
10. Follow on Social Media
FNP frequently shares exclusive deals on platforms like Instagram, Facebook, and Twitter.
Things to Remember About FNP Return and Refund Policies
When shopping with FNP (Ferns N Petals), it’s essential to understand their return and refund policies to avoid any inconvenience. Here are the key points:
Return Policies
Non-Returnable Items:
Perishable items like flowers, cakes, and chocolates cannot be returned.
Personalized and customized gifts are also non-returnable.
Defective or Damaged Products:
If you receive a damaged or defective item, contact customer support immediately with proof (photos).
Eligible items may be replaced or refunded.
Time Frame for Complaints:
You must report any issue within 24 hours of delivery for perishable items.
Refund Policies
Eligible Refunds:
Refunds are processed only for orders canceled within the eligible time or for damaged/undelivered items.
Refund Timeline:
Refunds typically take 7–10 business days to reflect in your account.
Refund Mode:
Refunds are credited to the original payment method or provided as store credit.
Shipping Charges:
Delivery fees are non-refundable unless the fault is on FNP’s side (e.g., non-delivery).
Additional Points
Cancellation Limits: Orders for same-day or express delivery cannot be canceled or refunded.
Customer Support: For disputes or queries, reach out to FNP’s support team with your order ID.