About FlowerAura
FlowerAura is a leading gifting platform in India, offering a wide range of fresh flowers, cakes, plants, and personalized gifts for all occasions. Established in 2010, FlowerAura is known for its commitment to quality and timely delivery, ensuring your heartfelt gestures reach your loved ones on time.
The platform caters to various celebrations, including birthdays, anniversaries, weddings, and festivals, with thoughtfully curated collections. FlowerAura also offers same-day, midnight, and express delivery services, making it convenient to surprise your loved ones.
With its seamless online shopping experience and a reputation for reliability, FlowerAura has become a trusted choice for making moments memorable.
Top-Selling Categories on FlowerAura
FlowerAura offers a wide range of products to suit every occasion. Here are the top-selling categories:
1. Flowers
Fresh flower bouquets, baskets, and arrangements made with roses, lilies, orchids, and more.
Ideal for birthdays, anniversaries, weddings, and romantic gestures.
2. Cakes
Delicious cakes in various flavors like chocolate, red velvet, butterscotch, and fruit.
Includes photo cakes, designer cakes, and themed cakes for special occasions.
3. Personalized Gifts
Customizable items like photo frames, mugs, cushions, and keychains.
Perfect for adding a personal touch to your gifts.
4. Plants
A variety of indoor and outdoor plants, including air-purifying plants, succulents, and lucky bamboo.
Ideal for eco-friendly and thoughtful gifting.
5. Gift Combos
Flowers paired with cakes, chocolates, or soft toys for a complete surprise package.
6. Greeting Cards
Beautiful cards for heartfelt messages on birthdays, anniversaries, or festivals.
7. Festive Gifts
Special collections for occasions like Diwali, Raksha Bandhan, Valentine’s Day, and Christmas.
FlowerAura’s top categories combine quality and creativity, making them a popular choice for gifting.
Why Choose FlowerAura?
FlowerAura is a trusted platform for gifting, offering thoughtful products and reliable services. Here’s why it stands out:
1. Wide Variety of Gifts
Offers fresh flowers, delicious cakes, plants, and personalized gifts tailored for every occasion.
2. Quality Assurance
Products are crafted with care and precision to ensure freshness and top-notch quality.
3. Same-Day and Midnight Delivery
Provides flexible delivery options, ensuring your gifts reach loved ones on time, even at midnight.
4. Personalized Options
Customizable gifts like photo mugs, cushions, and cakes add a personal touch to every celebration.
5. Affordable Pricing
Competitive prices with regular discounts and coupon codes make gifting accessible to all.
6. Nationwide Reach
Delivers to multiple cities across India, ensuring your love reaches anywhere in the country.
7. Hassle-Free Shopping
User-friendly website and app with easy navigation and secure payment options.
Choosing FlowerAura means thoughtful gifts, timely delivery, and a memorable gifting experience every time.
How to Order on FlowerAura
Placing an order on FlowerAura is simple and convenient. Follow these steps:
1. Visit the Website or App
Go to www.floweraura.com or download the FlowerAura app.
2. Browse Products
Explore categories like flowers, cakes, plants, and personalized gifts.
Use filters to refine your search by occasion, price, or product type.
3. Select Your Product
Click on the desired product to view its details, customization options, and delivery availability.
Add it to your cart by clicking “Buy Now.”
4. Provide Delivery Details
Enter the recipient’s name, address, and contact number.
Select the delivery date and time slot for your order.
5. Customize (Optional)
If ordering a personalized gift, upload photos, add text, or choose design options as required.
6. Apply Coupon Codes
Enter any valid promo code in the “Apply Coupon” field to avail discounts.
7. Choose Payment Method
Select a payment method such as UPI, credit/debit card, net banking, or wallets, and complete the payment.
8. Order Confirmation
You’ll receive a confirmation email or SMS with the order and delivery details.
9. Track Your Order
Log in to your account and check the “Track Order” section for real-time updates.
With these steps, you can effortlessly send thoughtful gifts to your loved ones with FlowerAura!
How to Cancel an Order on FlowerAura
Canceling an order on FlowerAura is simple if done within the allowed time frame. Follow these steps:
1. Log In to Your Account
Visit www.floweraura.com or open the FlowerAura app.
Log in using your registered email or mobile number.
2. Go to “My Orders”
Navigate to the “My Orders” section to view all your recent purchases.
3. Select the Order to Cancel
Locate the order you want to cancel and click on it to view details.
4. Click on “Cancel Order”
If the order is eligible for cancellation, you’ll see the “Cancel Order” option.
Click it and provide a reason for cancellation.
5. Receive Confirmation
Once your request is processed, you’ll receive a confirmation email or SMS regarding the cancellation status.
Important Points to Remember
Cancellation Window:
Orders can only be canceled before they are processed for delivery. Same-day and midnight delivery orders are usually non-cancellable.
Refund Policy:
For prepaid orders, refunds are initiated within 5–7 business days and credited to the original payment method.
Contact Customer Support:
If you face issues canceling, reach out to FlowerAura support at [email protected] or call +91 96500 62220 for assistance.
By acting promptly, you can ensure a hassle-free cancellation experience.
Tips to Maximize Savings on FlowerAura
Here are some smart ways to save while shopping for gifts on FlowerAura:
1. Use Coupon Codes
Apply valid FlowerAura promo codes during checkout for discounts on flowers, cakes, and gifts.
2. Check Seasonal Sales
Look for special discounts during festive seasons, birthdays, or anniversaries. Sales often coincide with Valentine’s Day, Diwali, and Christmas.
3. Subscribe to the Newsletter
Sign up for FlowerAura’s newsletter to receive exclusive offers, early sale access, and special discounts directly to your inbox.
4. Opt for Combo Deals
Choose gift combos like flowers with chocolates, cakes, or plants to save more compared to buying items individually.
5. Shop During Flash Sales
Keep an eye on flash sales, which offer limited-time discounts on popular products.
6. Use Wallet and Bank Offers
Pay using digital wallets like Paytm or select bank cards to avail cashback or additional discounts.
7. Refer and Earn
Refer FlowerAura to your friends and earn credits or discounts for your next purchase.
8. Choose Standard Delivery
Opt for standard delivery instead of same-day or midnight delivery to save on shipping charges.
9. Explore the Budget-Friendly Section
Browse the “Affordable Gifts” category for options that fit your budget.
10. Follow FlowerAura on Social Media
Stay updated on exclusive deals, contests, and promo codes shared on their social media channels.
By using these tips, you can make your gifting experience with FlowerAura even more affordable!
Things to Remember About FlowerAura Return and Refund Policy
Understanding FlowerAura’s return and refund policies ensures a hassle-free experience. Here are the key points:
Return Policy
Eligibility for Returns:
Returns are accepted for products that are damaged, defective, or incorrect upon delivery.
Perishable items like cakes, flowers, and plants are generally non-returnable.
Time Frame:
Report any issues within 24 hours of delivery for eligible items.
Condition for Returns:
The product must be unused and in its original packaging (for non-perishable items like gifts).
How to Initiate a Return:
Contact FlowerAura customer support via email or phone with order details and proof (photos) of the issue.
Refund Policy
Refund Eligibility:
Refunds are provided for prepaid orders that are canceled on time or for verified delivery issues (damaged/incorrect items).
Refund Process:
Refunds are initiated after the return request is approved or the issue is resolved.
Refund Timeline:
The amount is credited to the original payment method within 5–7 business days after approval.
Non-Refundable Charges:
Same-day and midnight delivery charges are non-refundable unless the issue is FlowerAura’s fault.
Additional Points
Cancellation Window: Same-day and midnight orders are non-cancellable once processed.
Exchange Option: Replacement or redelivery may be offered as an alternative to refunds for damaged or incorrect products.
Customer Support: Reach out to FlowerAura at [email protected] or call +91 96500 62220 for any disputes or queries.
Keeping these points in mind ensures a smooth resolution for any issues with your FlowerAura order.