EZMall is an Indian e-commerce platform that offers a curated selection of and appliances, focusing on quality and innovation.
Their product range includes:
Home Appliances: Items such as portable speakers, CCTV security cameras, and blood glucose monitors.
Kitchen Appliances: Products like infrared cooktops and mixer grinders designed to enhance cooking efficiency.
EZMall collaborates with manufacturers and MSMEs to build and scale direct-to-consumer (D2C) brands, aiming to democratize D2C commerce in India.
Their commitment to customer satisfaction is evident through their user-friendly platform and responsive customer service.
Home Appliances: Products like air purifiers, portable fans, and water purifiers.
Kitchen Appliances: Popular items such as mixer grinders, induction cooktops, and blenders.
Personal Care : Hair dryers, trimmers, and grooming kits.
Smart Devices: Smartwatches, fitness bands, and wireless earbuds.
CCTV and Security Cameras: Affordable home security solutions.
Audio Devices: Bluetooth speakers, headphones, and soundbars.
Health Monitoring Devices: Blood pressure monitors and glucometers.
Energy-Efficient Appliances: LED lights, rechargeable fans, and solar chargers.
Curated Selection: EZMall offers a carefully chosen range of and appliances that meet quality and utility standards.
Affordable Pricing: Competitive prices make their products accessible to a wide range of customers.
User-Friendly Platform: The website and app are designed for easy navigation, helping you find products quickly.
Focus on Innovation: Products often incorporate the latest technology to meet modern-day needs.
Trusted Brands: Collaborations with reputable manufacturers ensure quality and reliability.
Customer-Centric Approach: Detailed product descriptions and videos help you make informed decisions.
Hassle-Free Returns: A straightforward return policy ensures peace of mind with every purchase.
Secure Payments: Multiple payment options, including COD, UPI, and net banking, offer flexibility.
Responsive Support: Customer care provides timely assistance for queries or concerns.
Localized Offerings: Their focus on Indian households ensures that products are tailored for everyday needs.
Up to 70% Off on & Appliances: Enjoy significant discounts on a wide range of products, including portable speakers, CCTV security cameras, and blood glucose monitors.
Extra ₹100 Off on Orders Above ₹999: Use the code EZMALL100 at checkout to receive an additional ₹100 discount on purchases over ₹999.
Up to 60% Off on Kitchen Appliances: Save on items like mixer grinders, induction cooktops, and blenders.
Visit the Website or App: Go to the official EZMall website (www.ezmall.com) or download their app.
Browse Products: Explore categories like home appliances, kitchen gadgets, or smart devices to find what you need.
Select a Product: Click on the product, review its details, and select the desired quantity or variation.
Add to Cart: Click the “Add to Cart” button to include the product in your shopping cart.
Review Your Cart: Go to your cart to review the selected items. Adjust quantities or remove items if needed.
Apply Coupon Code: Enter a valid promo code in the designated field to avail discounts.
Proceed to Checkout: Click on “Checkout” to move forward.
Provide Delivery Details: Fill in your shipping address, contact details, and preferred delivery instructions.
Choose Payment Method: Select from options like COD, UPI, net banking, or credit/debit card.
Place Your Order: Confirm all details and click “Place Order” to complete the purchase.
Track Your Order: After placing the order, you’ll receive a confirmation email or SMS with tracking details.
Contact Customer Support Promptly: Reach out to EZMall's customer service as soon as possible to request a cancellation. You can email them at [email protected] or call their support line.
Provide Order Details: Include your order number, the email address used for the purchase, and a brief reason for cancellation in your communication.
Await Confirmation: The customer support team will process your request and confirm the cancellation if the order hasn't been shipped yet.
Sign Up for Rewards: Register on EZMall to unlock exclusive welcome discounts and special offers.
Use Promo Codes: Apply valid coupon codes during checkout to enjoy additional savings on your order.
Explore the Sale Section: Check out the “Deals” or “Offers” section for discounts on popular and appliances.
Bundle Purchases: Look for combo offers or product bundles to save more compared to buying items individually.
Shop During Sales: Take advantage of festive or seasonal sales when prices are significantly slashed.
Prepaid Order Discounts: Some offers are exclusive to prepaid payment methods like UPI or credit cards.
Free Shipping Threshold: Try to meet the minimum order value for free shipping to avoid extra charges.
Refer and Earn: Invite friends to shop at EZMall and earn referral bonuses to use on future purchases.
Social Media Updates: Follow EZMall on platforms like Instagram and Facebook for flash sales and exclusive offers.
Price Alerts: Keep an eye on price drops for your desired products by bookmarking or wishlisting them.
Return Window: Returns are accepted within 7 days of delivery for most products. Check the product page for specific eligibility.
Condition of Products: Items must be returned in their original packaging, unused, and with all tags, manuals, and accessories intact.
Non-Returnable Items: Certain products, like personal care or consumables, may not be eligible for returns. Refer to the product description for details.
Damaged or Defective Products: If the item arrives damaged or defective, contact customer support immediately with photos or videos as proof.
Return Process: Initiate a return by logging into your account, selecting the order, and choosing the return option. Alternatively, contact customer care at [email protected] or via their helpline.
Refund Method: Refunds are processed to the original payment method or as store credit, based on your preference.
Refund Timeline: Refunds typically take 5–7 business days after the returned product is inspected and approved.
Return Shipping Costs: If the return is due to a defective or incorrect product, EZMall covers the return shipping. Otherwise, the customer may bear the cost.
Exchange Policy: Exchanges are possible for eligible items, subject to stock availability.
Invoice Required: Always retain the invoice or order confirmation as proof of purchase for returns or refunds