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About Craftsvilla
Craftsvilla is an Indian online marketplace known for its vast selection of ethnic and handmade products, ranging from traditional clothing to home décor and accessories. Founded in 2011, Craftsvilla focuses on promoting the rich heritage of Indian handicrafts, supporting local artisans and small businesses by providing a platform for their handmade and ethnic products.
The platform aims to make traditional Indian fashion accessible to both Indian and global customers, offering a mix of contemporary and classic designs.
Key Offerings on Craftsvilla:
Ethnic Clothing
Craftsvilla offers a wide variety of traditional Indian clothing, including sarees, salwar suits, lehengas, kurtas, and ethnic dresses, catering to diverse tastes and regional styles.
Jewelry and Accessories
Known for its unique collection of jewelry, Craftsvilla offers traditional pieces like jhumkas, bangles, necklaces, and anklets, often crafted using regional styles and materials like Kundan, Meenakari, and Polki.
Handcrafted Home Décor
From handcrafted wall hangings and paintings to pottery, home linens, and lamps, Craftsvilla has a range of home décor items that highlight Indian artistry.
Artisan Products
Supporting local artisans is central to Craftsvilla’s mission. The platform offers handmade products from various regions, such as Madhubani paintings, Rajasthani puppets, and Kashmiri shawls.
Natural and Organic Products
Craftsvilla also features natural and organic products, including Ayurvedic skincare, herbal supplements, and eco-friendly items.
Wedding and Festive Collections
The site has a dedicated section for wedding and festive shopping, providing customers with curated collections of bridal wear, groom’s outfits, and festive décor.
Top selling categories
Sarees – Includes Banarasi, Kanjeevaram, Chanderi, Bandhani, and designer sarees
Salwar Suits and Kurtis – Features Anarkali suits, palazzo suits, and kurtis in traditional and modern styles
Lehengas – Bridal and festive lehengas with intricate embroidery and embellishments for special occasions
Jewelry – Traditional pieces like Kundan necklaces, jhumkas, bangles, and maang tikas with regional craftsmanship
Home Décor – Handcrafted items such as wall hangings, lamps, paintings, and ethnic décor for Indian-inspired interiors
Handbags and Clutches – Ethnic bags, potlis, and clutches with embroidery, mirror work, and beadwork
Footwear – Ethnic footwear including juttis, mojaris, and kolhapuris with intricate detailing
Organic and Ayurvedic Products – Herbal skincare, organic beauty items, and Ayurvedic wellness products
Men’s Ethnic Wear – Sherwanis, kurtas, and Nehru jackets suitable for weddings and festive occasions
Wedding and Festive Collection – Curated collections of wedding essentials, festive decorations, and apparel
Why Shop at Craftsvilla?
Authenticity: Craftsvilla emphasizes authentic, traditional products that showcase the heritage of Indian craftsmanship.
Supporting Artisans: By shopping on Craftsvilla, customers directly support artisans and small businesses across India.
Quality and Variety: With a wide range of products, Craftsvilla ensures that customers can find items to suit different tastes, occasions, and budgets.
Ease of Shopping: The online platform offers convenient payment options, easy returns, and worldwide shipping, making traditional Indian fashion accessible globally.
Craftsvilla Coupons and Promo Codes
New User Discount – Special discount for first-time customers when they register or sign up for the Craftsvilla newsletter
Festive Season Discounts – Exclusive deals during festivals like Diwali, Eid, and Navratri, often featuring significant discounts on ethnic wear and jewelry
Bulk Purchase Discount – Offers a percentage off when purchasing multiple items or exceeding a certain amount, ideal for large orders or wedding shopping
Free Shipping Offers – Promo codes that waive shipping fees on orders above a specific amount
Percentage Off on Categories – Discounts on specific categories, such as 20% off sarees or 15% off home décor items
Referral Program Discounts – Earn discounts or credits by referring friends and family to shop on Craftsvilla
Wallet Cashback Offers – Cashback deals through digital wallets or payment apps like Paytm or PhonePe, offering a percentage of your purchase back
Seasonal Sales – Discounts during end-of-season sales, with markdowns on items like kurtis, lehengas, and accessories
Coupon Codes for Clearance Sales – Additional discounts on already marked-down clearance items, allowing for further savings
App-Exclusive Discounts – Special promo codes available only when shopping through the Craftsvilla mobile app
How to Order on Craftsvilla
Visit the Craftsvilla website or app – Start by browsing through categories or using the search bar
Browse Products – Explore items like sarees, jewelry, and home décor to find what you’re interested in
Select a Product – Click on an item to view details such as price, size, color options, and reviews
Add to Cart – Choose your preferred size or variant, then click “Add to Cart” to save the item
Review Cart – Go to your cart to check item details, quantity, and any applied discounts
Apply Coupon Code – Enter a coupon code in the designated box on the cart or checkout page to activate discounts
Proceed to Checkout – Click “Checkout” and enter your shipping information, including name, address, and contact details
Select Payment Method – Choose a payment option, such as card payment, net banking, digital wallets, or cash on delivery (if available)
Place Order – Review all details, then click “Place Order” to confirm your purchase; you’ll receive a confirmation via email or SMS
Track Your Order – Use the tracking link provided after shipping to monitor the delivery status
How to cancel order on Craftsvilla
Log In to Your Account – Go to the Craftsvilla website or app and log in using your registered email and password
Access “My Orders” – Navigate to the “My Orders” section to view all your current and past orders
Select the Order to Cancel – Find the specific order you wish to cancel and click on it for further details
Check Cancellation Eligibility – Ensure the order is still eligible for cancellation based on Craftsvilla’s cancellation policy, as shipped orders may not be cancelable
Click on “Cancel Order” – If eligible, click the “Cancel Order” option and provide a reason for the cancellation if required
Confirm Cancellation – Follow the prompts to confirm the cancellation; you should receive a confirmation message on the screen
Receive Confirmation Email – Once the cancellation is processed, you will receive an email or SMS confirmation with cancellation details
Monitor Refund Status – If eligible for a refund, check your account for updates on the refund status according to Craftsvilla’s refund policy
Remember These Points To Increase Your Savings On Craftsvilla
Sign Up for the Newsletter – Receive exclusive discounts, promo codes, and first access to sales by signing up for Craftsvilla’s newsletter
Use First-Time User Discounts – New customers can often get a special discount on their first purchase
Shop During Festive Sales – Look out for discounts during major festivals like Diwali, Eid, and Navratri for significant savings on ethnic wear and accessories
Apply Coupon Codes – Check for available promo codes and apply them at checkout for additional discounts
Take Advantage of Bulk Purchase Discounts – Craftsvilla offers discounts on bulk orders, especially for wedding shopping or large purchases
Use Wallet and Cashback Offers – Get cashback through digital wallets like Paytm or PhonePe when used as payment options
Follow Craftsvilla on Social Media – Keep up with Craftsvilla’s social media pages for flash sales and limited-time offers
Look for Free Shipping Promotions – Save on delivery fees by checking for free shipping codes or minimum spend thresholds
Shop End-of-Season Sales – Take advantage of end-of-season discounts on items like kurtis, sarees, and lehengas
Refer Friends for Discounts – Use referral programs to earn credits or discounts when friends or family make their first purchase
Things To Remember About craftsvilla Return and Refund Policies
Return Eligibility – Items must be unused, unwashed, and in their original packaging to qualify for returns
Return Window – Most items can be returned within a specified time frame, typically 7–15 days from the delivery date; check each product’s return policy for exact details
Non-Returnable Items – Certain items, like personal care products, jewelry, or customized orders, may not be eligible for returns
Proof of Purchase – Keep the order confirmation or invoice handy, as it may be required when requesting a return
Refund Processing Time – Refunds are typically processed within 5–7 business days after the return is approved
Original Payment Method – Refunds are issued to the original payment method; in case of Cash on Delivery (COD), the refund may be credited to a bank account
Return Shipping Fees – Customers may be responsible for return shipping costs unless the item was incorrect or defective
Damaged or Incorrect Products – Report damaged or incorrect items to customer service immediately, with photos if possible, for faster processing
Cancellation Before Shipping – Orders can usually be canceled before they are shipped, with a full refund provided
Contact Customer Support for Assistance – Reach out to Craftsvilla’s customer service for any help or clarification regarding the return and refund process