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About Candere

Candere is an online jewelry brand based in India, known for offering a wide range of certified fine jewelry, including gold, diamond, gemstone, and platinum pieces. Founded in 2013 and later acquired by Kalyan Jewellers, Candere combines traditional jewelry craftsmanship with modern e-commerce convenience. 

The brand’s diverse catalog includes rings, necklaces, earrings, bracelets, bangles, and more, catering to both classic and contemporary tastes. Candere emphasizes quality, customization, and affordability, making it a popular choice for those seeking reliable, high-quality jewelry.

Key Aspects of Candere:

  1. Certified and Authentic Jewelry

    • Candere provides certified jewelry, with all diamonds, gemstones, and metals authenticated by reputable agencies like IGI (International Gemological Institute) and BIS Hallmark for gold, ensuring quality and authenticity.

  2. Diverse Collection

    • The brand offers a wide variety of jewelry types, including engagement rings, wedding bands, mangalsutras, earrings, bracelets, and pendants. Each collection features options for men, women, and children, making it a versatile shopping destination for all ages.

  3. Customization Options

    • Candere allows customers to personalize pieces, such as engraving options or custom metal types and purity levels, allowing for a unique touch on selected designs.

  4. EMI and DGRP Plans

    • Candere offers installment plans and a Double Gold Rate Protection (DGRP) plan, enabling customers to lock in gold prices and pay in installments, which is especially beneficial for rising gold prices.

  5. Affordable and Transparent Pricing

    • With a focus on transparency, Candere provides detailed pricing breakdowns, showcasing material costs, making charges, and taxes, giving customers clarity on what they’re paying for.

  6. Warranty and After-Sales Services

    • Candere offers warranties on most of its products, along with post-purchase services like resizing, repair, and cleaning, ensuring a long-lasting experience with their jewelry.

Top selling categories

  1. Gold Jewelry – Candere offers a wide range of gold jewelry, including necklaces, bangles, bracelets, earrings, and rings. These pieces come in various designs, from traditional to contemporary, and are crafted in different gold purities like 18K and 22K.

  2. Diamond Jewelry – Known for its exquisite diamond collection, Candere provides diamond-studded rings, earrings, pendants, and bracelets. Popular for engagement rings and statement pieces, Candere’s diamond jewelry combines elegance with quality craftsmanship.

  3. Engagement and Wedding Rings – Candere has a dedicated selection of engagement and wedding rings, including solitaires, halo rings, and bands in gold and diamond. Customizable options make these rings ideal for marking special occasions.

  4. Mangalsutra – Traditional and contemporary mangalsutras in various styles are a popular choice. Candere offers both simple, everyday designs and elaborate styles for special occasions.

  5. Gemstone Jewelry – Rings, pendants, and earrings adorned with colorful gemstones like rubies, sapphires, emeralds, and more. This category is popular among those looking for unique, vibrant jewelry with a touch of luxury.

  6. Chains and Necklaces – Candere offers a range of gold and diamond-studded chains and necklaces, suitable for daily wear as well as festive occasions. Styles include simple gold chains, heavy necklaces, and pendants.

  7. Bangles and Bracelets – The collection includes traditional bangles as well as contemporary bracelets in gold, diamonds, and gemstones, offering versatility for both casual and festive wear.

  8. Earrings – From elegant diamond studs to intricate gold chandeliers, earrings are one of Candere’s best-selling categories. Customers can choose from a variety of styles, including hoops, drops, and jhumkas.

  9. Nose Pins and Rings – Available in both gold and diamond-studded designs, nose pins and rings are popular among customers looking for subtle yet stylish accessories.

  10. Men’s Jewelry – Candere also offers jewelry for men, including rings, bracelets, and chains, in both gold and diamond, catering to those seeking sophisticated and understated pieces.

Why we choose Candere

  1. Wide Range of Jewelry Options – Candere offers an extensive selection of jewelry, from traditional gold and diamond pieces to modern designs and gemstone jewelry, catering to diverse tastes and occasions.

  2. Authenticity and Quality Assurance – All jewelry on Candere is certified, with quality assurance on gold purity, diamond quality, and gemstone authenticity, ensuring you receive genuine, high-quality pieces.

  3. Customizable Jewelry Options – Candere allows customers to customize jewelry pieces, such as choosing gold purity or adjusting ring sizes, making each piece truly personal and suitable for specific preferences.

  4. Easy Financing and EMI Options – Candere offers flexible payment options, including no-cost EMI plans, allowing you to spread out payments over time, especially for high-value items.

  5. Attractive Discounts and Promo Codes – With regular discounts, promo codes, and exclusive deals during festive seasons, Candere makes luxury jewelry more affordable without compromising on quality.

  6. Transparent Pricing with Detailed Breakdowns – Candere’s website provides clear pricing information, including breakdowns of making charges, gold purity, and gemstone costs, helping customers understand what they’re paying for.

  7. Free and Insured Shipping – Candere provides free, insured shipping on orders, ensuring safe and secure delivery of valuable jewelry items right to your doorstep.

  8. Certified and Branded Jewelry – Candere’s pieces come with certificates from recognized authorities like BIS (for gold) and IGI (for diamonds), guaranteeing the quality and authenticity of each item.

  9. Buyback and Exchange Policies – Candere offers flexible buyback and exchange policies, making it easier to upgrade or trade in your jewelry for new designs in the future.

  10. Excellent Customer Support – Candere’s customer service team is responsive and helpful, assisting with order inquiries, customization options, returns, and more to ensure a satisfying shopping experience.

Candere promo and coupon code

  1. First-Time User Discount – New customers often receive a discount on their first order after signing up on Candere’s website, giving you a great start on your purchase.

  2. Festive and Seasonal Sales – During major festivals like Diwali, Akshaya Tritiya, Valentine’s Day, and New Year, Candere offers sitewide discounts and exclusive deals on select jewelry categories.

  3. Discount on Making Charges – Candere provides discounts on making charges for gold jewelry, helping you save significantly on customized pieces and heavy designs.

  4. Percentage Off on Gold, Diamond, or Gemstone Jewelry – Promo codes offering specific discounts, such as 10% off on diamond jewelry or 5% off on gemstone pieces, are common and apply to selected categories.

  5. EMI Offers – Candere sometimes provides promotional discounts for customers choosing EMI options, making it more affordable to pay over time while also enjoying a discount on the total amount.

  6. Newsletter Subscription Offer – By subscribing to Candere’s newsletter, customers can receive an exclusive coupon code for additional discounts, along with early access to sales and new arrivals.

  7. Bank and Credit Card Discounts – Candere often collaborates with specific banks to offer discounts for credit or debit card users, so keep an eye out for such deals if you have an eligible card.

  8. Referral Program Discounts – Candere’s referral program allows existing customers to earn discounts by referring friends and family. Both the referrer and the new customer may receive a discount on their next order.

  9. Bulk Purchase Discounts – For large purchases, such as wedding or bridal sets, Candere may offer extra discounts. Contact their customer support for information on bulk orders and potential savings.

  10. Free Shipping Offers – Occasionally, Candere provides free shipping on orders that meet a minimum purchase amount, which is a valuable option for larger, high-value purchases.

How to order on Candere

  1. Visit the Candere Website – Go to the official Candere website to explore their range of gold, diamond, and gemstone jewelry.

  2. Browse and Select Products – Use the categories to browse items like rings, necklaces, bracelets, earrings, and more. Click on a product to view detailed information, including specifications, pricing, and customization options.

  3. Customize Your Jewelry (if needed) – Many pieces allow customization for gold purity (e.g., 18K, 22K), metal type, or size. Select your preferences before adding the item to your cart.

  4. Add to Cart – Once you’re satisfied with your selection and any customizations, click “Add to Cart” to save the item.

  5. Review Your Cart – Click on the cart icon to review your selected items, quantities, and the total price.

  6. Apply Coupon Code – If you have a promo code, enter it in the designated “Coupon Code” box at checkout and click “Apply” to see the discount reflected in the total.

  7. Proceed to Checkout – After confirming your cart, click “Checkout” to continue to the payment and shipping information.

  8. Enter Shipping Information – Provide your delivery address and contact information accurately for secure shipping.

  9. Choose Payment Method – Select your preferred payment method, such as credit/debit card, net banking, UPI, or EMI options. Candere may offer EMI plans to help with installment payments.

  10. Place Your Order – After reviewing all details, including the discounted total, click “Place Order” to complete your purchase.

  11. Order Confirmation – You’ll receive a confirmation email with your order details, including the estimated delivery date.

  12. Track Your Order – Once the item is shipped, you’ll receive a tracking link via email or SMS to monitor your delivery status.

How to cancel order on Candere

  1. Log In to Your Account – Visit the Candere website and log in with your registered email and password to access your account.

  2. Go to “My Orders” – Navigate to the “My Orders” section to view your recent and active orders.

  3. Select the Order to Cancel – Find the specific order you want to cancel and check its status. If the order has already been shipped, it may not be eligible for cancellation.

  4. Request Cancellation – If the order is eligible for cancellation, you should see a “Cancel Order” option. Click on it and confirm your cancellation request.

  5. Contact Customer Support (if needed) – If there’s no option to cancel the order, reach out to Candere’s customer support for assistance. They may be able to process the cancellation if the order hasn’t been processed or shipped yet.

  6. Receive Confirmation – Once the cancellation is successful, you’ll receive an email or SMS confirmation with the cancellation details.

  7. Refund Process – If you have already paid for the order, the refund will be processed according to Candere’s refund policy. Refunds typically take a few business days to reflect, depending on the payment method used.

Remember These Points To Increase Your Savings On Candere

  1. Sign Up for the Newsletter – Get an exclusive discount on your first purchase when you subscribe to Candere’s newsletter, plus updates on special offers and new collections.

  2. Shop During Festive Sales – Candere offers discounts during major festivals and sale events like Diwali, Akshaya Tritiya, Dhanteras, and New Year, where you can find sitewide savings on gold, diamond, and gemstone jewelry.

  3. Use Promo Codes and Coupons – Look for active promo codes on the Candere website or trusted coupon sites to receive discounts on select items or categories, like diamond jewelry or making charges.

  4. Check for Bank and EMI Offers – Candere frequently partners with banks to offer additional discounts on credit/debit card purchases, as well as no-cost EMI options, making it easier to save and pay over time.

  5. Opt for Discounts on Making Charges – Candere often provides discounts on making charges for certain gold jewelry pieces, which can lead to significant savings on custom or heavy designs.

  6. Refer a Friend for Extra Savings – Use Candere’s referral program to earn rewards. When you refer friends, both you and the new customer may receive a discount on your next purchase.

  7. Free Shipping on Minimum Purchases – Candere offers free shipping on orders over a certain amount, helping you save on delivery fees for high-value purchases.

  8. Follow Candere on Social Media – Follow Candere’s social media channels for exclusive deals, flash sales, and giveaways, which can help you stay updated on limited-time offers.

  9. Use Candere’s Buyback and Exchange Options – If you plan to upgrade or exchange jewelry later, Candere’s buyback policy allows you to retain value on your purchase.

  10. Check the Clearance Section – Browse the clearance or sale section on the website for marked-down items that still come with certification and Candere’s quality guarantee.

Things To Remember About Candere Return and Refund Policies

  1. Return Eligibility – Items must be unworn, unused, and in their original packaging with all tags intact. Personalized items, engraved pieces, and custom-made jewelry may not be eligible for return.

  2. Return Window – Candere generally accepts returns within 15 days of delivery. Be sure to initiate the return request within this timeframe to be eligible.

  3. Non-Returnable Items – Certain items, like custom-made jewelry, engraved pieces, and specific gold coins, are typically not eligible for return. Always check the product page for specific return eligibility details.

  4. Exchange Option – Candere offers an exchange option on certain items, allowing customers to exchange a piece for a different size or design within the return period. Contact customer support for assistance with exchanges.

  5. Return Process – To start a return, log into your Candere account, go to “My Orders,” select the order you wish to return, and follow the instructions to submit a return request. Alternatively, you can reach out to Candere’s customer support team.

  6. Refund Processing Time – Once Candere receives and inspects the returned item, refunds are typically processed within 7–10 business days. Processing times may vary depending on your payment method.

  7. Refund Method – Refunds are generally issued back to the original payment method used during purchase. For Cash on Delivery (COD) orders, Candere may request bank details to process the refund.

  8. Return Shipping Costs – Customers may need to cover the return shipping costs unless the item received was incorrect or defective. Candere provides detailed instructions for secure return shipping.

  9. Damaged or Incorrect Products – If you receive a damaged or incorrect item, contact Candere’s customer support immediately. They may request photos for verification and arrange for a replacement or full refund.

  10. Buyback Policy – Candere offers a buyback policy on certain jewelry items, allowing customers to sell the item back to Candere for a percentage of the original value. Check Candere’s website for buyback eligibility and details.

Frequently Asked Questions