About Air India
Air India, India’s flagship airline, has a storied history that dates back to 1932 when it was founded by industrialist J.R.D. Tata as Tata Air Services. Starting with just a single-engine aircraft that carried mail and a few passengers, the airline expanded rapidly over the decades. Known for its iconic Maharaja mascot, Air India has been a symbol of Indian hospitality in the skies, offering a distinct blend of Indian culture and service to global travelers.
In 2021, the airline returned to Tata Group’s ownership after nearly 70 years as a government-run entity. This transition marked a significant moment, as Tata Group committed to modernizing the airline, expanding its fleet, and improving services to compete on the global stage. Air India operates both domestic and international flights, covering routes across North America, Europe, Asia, and Australia, often providing non-stop options between key destinations.
The airline is in a revitalization phase, focusing on upgrading its aircraft, refining customer experience, and expanding its global network.
Top Selling Categories
Top-selling categories span a range of consumer interests, responding to trends, lifestyle needs, and seasonal changes. Here’s a look at some of the most popular:
Electronics & Gadgets: Smartphones remain in constant demand due to new releases and tech upgrades. Laptops and tablets have become essentials with remote work and learning needs, while smartwatches and fitness trackers are on the rise for health monitoring.
Fashion & Apparel: Clothing categories like casual wear, activewear, and seasonal pieces, such as winter jackets, see high sales. Footwear, particularly sneakers and athleisure shoes, remains popular, while accessories like bags, watches, and jewelry add appeal to fashion choices.
Home & Kitchen Appliances: Smart home devices like smart speakers and security cameras lead in popularity. In the kitchen, appliances like air fryers, coffee machines, and blenders have become essentials, and home decor items like wall art and storage organizers attract buyers.
Health & Personal Care: Skincare products, including serums, sunscreens, and moisturizers, have consistent demand. Vitamins, especially immunity boosters, are frequently purchased, while fitness equipment like yoga mats and home gym setups continue to trend.
Groceries & Essentials: Organic foods, from fruits and vegetables to grains, have become more popular. Snacks and specialty beverages such as kombucha remain in high demand, and household cleaning products, including sanitizers and eco-friendly options, are top sellers.
Toys & Games: Family-oriented items like board games and puzzles are especially popular during holidays. Educational toys, including STEM kits, are sought after by parents, and video game consoles and popular titles, such as those for PlayStation and Nintendo Switch, lead the gaming category.
Why We Choose Air India?
Extensive International and Domestic Network: Air India covers a wide range of destinations, including non-stop flights between major cities in India, North America, Europe, Asia, and Australia. This broad network reduces travel time, especially on long-haul routes.
Cultural Comfort and Indian Hospitality: For Indian travelers and those with an affinity for Indian culture, Air India’s service reflects familiar traditions, cuisine, and hospitality. The crew is known for accommodating cultural preferences, which adds a level of comfort for travelers.
Competitive Baggage Allowances: Air India offers generous baggage allowances on many of its routes compared to other airlines, which is particularly beneficial for international travelers or those with multiple stops in their journey.
Frequent Flyer Program – Flying Returns: As one of the oldest loyalty programs, Flying Returns allows travelers to earn miles and redeem them on Air India and its Star Alliance partners, which appeals to frequent flyers looking for value on future flights.
Onboard Comfort and Service: With recent upgrades to its fleet, Air India is investing in newer aircraft and improved in-flight services, including upgraded seating, inflight entertainment, and regional meal options, which enhances the overall travel experience.
Trusted and Recognizable Brand: As India’s national carrier, Air India has a strong legacy and brand recognition. For many, this translates to a sense of reliability and familiarity that goes beyond the standard flying experience.
Air India Coupons and Promo Codes
Types of Air India Coupons: Coupons and promo codes range from flat discounts on specific routes to seasonal offers during peak travel times, such as holidays and festivals. Occasionally, Air India also provides exclusive discounts for members of their frequent flyer program, Flying Returns.
Popular Promotions: Air India promo codes often include limited-time discounts for booking specific routes, early-bird deals for those booking well in advance, and discounts for special categories like students, senior citizens, and Armed Forces personnel.
How to Apply a Promo Code:
Step 1: Start by selecting your desired route, travel date, and class (Economy or Business) on the Air India website or app.
Step 2: On the payment page, look for the "Promo Code" box.
Step 3: Enter your coupon code carefully and click "Apply." The discount should appear before finalizing your payment.
Key Tips for Finding the Best Deals: Check Air India’s official website or mobile app, where they publish limited-time offers and seasonal discounts. Subscribing to their newsletter or following their social media pages can also help you catch the latest deals.
How to Order on Air India?
Visit the Website or App: Start by going to the Air India website or opening their mobile app, where you can browse and book flights.
Enter Travel Details: On the homepage, enter your departure and arrival cities, travel dates, number of passengers, and choose your travel class (Economy, Business, or First Class). Then, click “Search Flights” to see available options.
Select Your Flight: Review the list of available flights and choose the one that fits your schedule and budget. Make sure to check the fare details, baggage allowance, and other conditions before proceeding.
Add Passenger Details: Enter the details of each passenger, including names, date of birth, and passport information if it’s an international flight. Double-check all information for accuracy.
Apply Any Promo Codes: On the payment page, there’s usually a box labeled “Promo Code.” Enter any applicable Air India coupon codes and click “Apply” to see the discount reflected.
Make Payment: Choose your payment method (credit/debit card, net banking, or other options), review the booking summary, and complete your payment. Air India typically sends a booking confirmation and e-ticket to your registered email.
Check-In: You can check in online 48 to 24 hours before departure for a smoother experience on the day of travel.
How to Cancel Order on Air India?
Visit the Air India Website or App: Go to the Air India homepage or open the mobile app, and sign in if you have an account.
Access “Manage Booking”: On the main page, look for the “Manage Your Trip” or “Manage Booking” option. Here, you can retrieve your booking by entering your booking reference (PNR) and last name.
Select Your Flight: Once your booking appears, select the flight you wish to cancel. Review the flight details carefully, as some bookings (like certain discount fares) may have restrictions or penalties for cancellations.
Review Cancellation Policy and Fees: Air India’s cancellation policies vary based on fare type and timing. Make sure to review any applicable charges or refund conditions. This information is usually displayed before confirming your cancellation.
Confirm Cancellation: Follow the prompts to confirm your cancellation. After confirmation, Air India will send you a cancellation email with refund details if applicable.
Check Refund Status: Refunds can take several days to process, depending on the payment method. You can track the status of your refund through the same “Manage Booking” section or by contacting customer service.
Remember These Points To Increase Your Savings On Air India
Book in Advance: Air India often offers better rates for bookings made well in advance. Early-bird deals can help you secure lower fares, especially for international flights.
Use Promo Codes: Keep an eye on Air India’s website, app, and newsletters for special coupon codes. Applying promo codes during the booking process can give you discounts on specific routes or travel classes.
Leverage the Flying Returns Program: Join Air India’s frequent flyer program, Flying Returns, to earn miles on each flight. Accumulated miles can be redeemed for discounts, upgrades, or even free flights, maximizing your travel budget over time.
Look for Seasonal Deals: Air India frequently runs seasonal promotions around holidays, festivals, and off-peak periods. Booking during these promotional windows can unlock significant savings.
Choose Flights with Flexible Cancellation: Booking flights with more flexible cancellation policies, even if they’re slightly more expensive, can save you fees if you need to make changes later on.
Use Credit Cards with Travel Benefits: Some banks partner with Air India or offer extra miles, cashback, or discounts on flight bookings. Using the right card can enhance your savings.
Things To Remember About Air India Return and Refund Policies
Cancellation Charges Vary by Fare Type: Refunds and cancellation fees depend on the fare type (like Economy Saver, Flexi Fare, or Business Class). Discounted fares often have higher cancellation fees or may be non-refundable.
Refund Eligibility: Refund eligibility is determined by the time of cancellation. Cancellations made closer to the departure date may incur higher fees, while early cancellations often come with lower charges.
Refund Timelines: Refunds typically take up to 7–21 business days for processing, depending on the payment method. Credit card refunds may take longer to reflect in your account, while direct bookings (through Air India) may process faster.
Online Cancellation for Easy Refunds: Cancellations made through the Air India website or app are generally simpler and may lead to quicker refunds. For bookings made through travel agencies, refunds must be requested through the agency.
No-Show Penalties: If a passenger does not show up for the flight without prior cancellation, Air India charges a no-show fee, and refunds may be restricted or heavily reduced.
COVID-19 and Other Special Waivers: During disruptions like the COVID-19 pandemic, Air India offers flexible policies, allowing free rescheduling or vouchers instead of immediate refunds. These special policies are updated frequently, so it’s worth checking their latest guidelines.